Juvenile Custody Supervisor

Chelan County Comunty Development Dept.; Wenatchee (WA); On-site; USD 55,000 - 71,000; Full time

Benefits offered by this job

State retirement

Health insurance

HRA contributions

11 paid holidays

Vacation leave

Sick leave

Job summary

Chelan County Comunty Development Dept. seeks a Supervisory custody officer for the Secure Crisis Residential Center. The role oversees a team of juvenile custody officers, ensuring safe and compliant operation of the detention facility and crisis residential center for runaways.

The position requires an AA or equivalent credential and two years in juvenile corrections, with training responsibilities, scheduling, and performance oversight integral to daily duties.

Qualifications

• Associate's degree (AA) or comparable credential from a technical school and two years’ experience in juvenile corrections or related field.
• Significant corrections experience may substitute for college degree.

Responsibilities

• Supervises and coordinates a team of custody officers.
• Participates in hiring and discipline of custody staff.
• Trains full-time and relief staff in custody work.
• Assigns job responsibilities via duty rosters.
• Schedules additional staff coverage as needed.
• Conducts employee performance evaluations.
• Reviews incident reports and conducts post-incident debriefs.
• Leads youth in exercise or recreational activities.
• Performs data entry, records statistics, and writes reports.
• Provides care, supervision, and behavioral management of youth in the SCRP.

Education

Associate's degree (AA) or comparable credential

Job description

Description

Juvenile Employment Application

Closing Date:

09/07/2026 at 5:00 p.m.

Salary:

NB11 Steps 2-4 at $4,885.73 - $5,341.18; Longevity Steps 5-8 $5,586.13 – $6,396.92

The position includes a state retirement system, with a deferred comp program available. Health insurance package includes Medical, Dental, and county contributions to a HRA. Includes up to 11 paid holidays and additional floating holidays per collective bargaining agreement. Along with monthly accrued vacation and sick leave.

Summary

Supervises and coordinates a team of custody officers responsible for the safe and efficient operation of a juvenile detention facility, including a crisis residential center for runaways

Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Participating in hiring and discipline of custody staff.
• Training full-time and relief staff in all aspects of custody work.
• Assigning job responsibilities via duty rosters.
• Scheduling additional staff coverage as needed.
• Conducting employee performance evaluations.
• Reviewing incident reports and conducting post-incident debriefs.
• Scheduling staff break and meal times.
• Approving timesheets.
• Facilitating annual leave bid process.
• Serving as liaison to IT Department, Facilities Maintenance Department, and Chelan County Regional Justice Center Health Care Manager.
• Monitoring of facility, grounds, occupants, and equipment.
• Performing procedures such as book-ins and book-outs, including risk and health assessments.
• Monitoring and evaluating youth behavior and assigning points to determine youth privilege level.
• Leading youth in exercise or recreational activities.
• Performing room checks to assure the safety and well-being of youth and adherence to facility rules.
• Searching detention rooms and common areas to ensure they are free of contraband.
• Caring for youth with minor illnesses or injuries.
• Supervising runaway children in the Secure Crisis Residential Center.
• Transporting youth to and from court and other destinations outside the facility.
• Searching youth for weapons, drugs, and other contraband.
• Restraining combative youth and applying mechanical restraints.
• Taking inventory and ordering supplies and equipment.
• Distributing clothing, equipment, medication, and supplies.
• Calculating youth release date/time from court orders.
• Authorizing changes in youth suicide watch levels.
• Ensuring accuracy of admission procedures including adherence to youth eligibility criteria.
• Providing team leadership in crisis situations.
• Making referrals of youth for medical care.
• Monitoring physical plant and coordinating repairs with maintenance department.
• Advising detention manager regarding individual youth special program needs.
• Performing data entry, recording statistical information, and writing reports.
• Operating facility controls including video cameras, intercoms, security doors, and alarm systems.
• Preparing and serving meals and snacks.
• Performing cleaning and maintenance work in the facility.
• Facilitating structured programs, support groups, and learning activities for youth.
• Assisting in development and implementation of agency policies.
• Providing care, supervision, and behavioral management of youth when assigned as direct care staff in the Secure Crisis Residential Center (SCRC) program unit while following the policy and procedures in the SCRC Program Manual.
• Other duties as assigned.

Supervisory Responsibilities

Directly supervises a team of juvenile custody officers.

Qualifications

EDUCATION And/or EXPERIENCE

Associate's degree (AA) or comparable credential from a technical school and two years’ experience in juvenile corrections or related field. Significant experience in corrections may be considered as substitute for college degree.

Language Skills

Ability to read and understand documents such as the detention policy and procedure manual, safety rules, operating and maintenance instructions, court orders, and similar documents. Ability to write incident reports and other technical documents. Ability to effectively present information and respond to questions from managers, offenders, and members of the general public, both individually and in group settings

Mathematical Skills

Practical arithmetic, including the ability to add, subtract, divide, and multiply using integers with and without fractions or decimals, and to calculate and understand percentages.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to understand information and instructions furnished in written, oral, diagram, or schedule form.

CERTIFICATES, LICENSES, REGISTRATIONS

Valid Washington State driver’s license, first aid/CPR card, and food handler’s permit. Must have HIV/blood borne pathogens training. Must successfully complete the 80-hour Juvenile Custody Officer Academy of the Washington State Criminal Justice Training Commission (WSCJTC) within 6 months of initial hire and a 16-hour Crisis Residential Center (CRC) pre-service child care training program. Must successfully complete the 40-hour First Level Supervision course at the Washington State Criminal Justice Training Commission (WSCJTC). Must maintain qualification to work in the CRC by passing background checks performed by DSHS Children’s Administration, and by successfully completing 24 hours of CRC training each year.

PHYSICAL DEMANDS

Must be able to pass the Physical Ability Test, which is a pre-requisite for the CJTC Academy consisting of push-ups, sit-ups, and a timed run. While performing the duties of this job, the employee is regularly required to stand and walk. The employee is occasionally required to sit, use hands to finger, handle, or feel, reach with hands and arms, balance, and talk and hear. The employee must frequently lift or move up to 25 pounds and occasionally lift or move more than 100 pounds. Specific vision requirements include close vision, distance vision, and peripheral vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

Custody supervisors are required to work 12-hour shifts, day or night, in a secure detention facility, including shifts that fall on weekends or holidays. Work is performed in the presence of youthful offenders who may be assaultive or verbally abusive. This exposes the JCO to stress and the possibility of physical harm. The noise level in the work environment is usually moderate.

BACKGROUND CHECK

Custody supervisors are required to pass an extensive background investigation including, but not limited to, a national fingerprint-based criminal history check and pre-employment polygraph and psychological evaluations. Among other potential disqualifiers, candidates will not qualify for employment if they have engaged in sexual abuse in a prison, jail, lockup, community confinement facility, juvenile facility, or other institution (as defined in 42 U.S.C. 1997) or if they have been convicted or civilly or administratively adjudicated of engaging in or attempting to engage in sexual activity in the community facilitated by force, overt or implied threats of force, or coercion, or if the victim did not consent or was unable to consent or refuse.

Please indicate in the cover letter if you are a current member of the PTC bargaining unit.

External Candidates Must Successfully Pass An Extensive Pre-employment Background Check Including a FBI Fingerprint Based Criminal History Report, Polygraph, And Psychological Examination As Well As a Physical Abilities Test As a Condition Of Employment. Hyperlink To Physical Abilities Requirement For JCS Position Is As Follows

https://cjtc.wa.gov/physical-ability-test-pat