Junk Removal and Customer Service

1-800-GOT-JUNK?; Commerce City (CO); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Medical vision dental coverage

Retirement options

Profit sharing

Performance bonuses

Job summary

1-800-GOT-JUNK? Denver is seeking a Customer Experience Lead to energize our Centennial, CO team. You will blend sales, service, and hands-on tasks to deliver WOW moments for customers while driving revenue.

Join Southwind’s growth in a top home-services franchise and build your career with clear advancement paths, weekly shifts, and a supportive team dedicated to integrity and exceptional service.

Qualifications

• Sales-driven and customer-focused with the ability to close on-site sales.
• Friendly, personable, and committed to exceptional service.
• Energetic and physically capable of hands-on tasks.
• Reliable, hardworking and team-oriented.

Responsibilities

• Create WOW moments through outstanding customer service.
• Lead pricing conversations and deliver clear estimates.
• Remove junk safely from homes and businesses.
• Drive, navigate, and operate box trucks (training provided).
• Lift, carry, load, and maneuver items up to 75+ lbs.

Skills

Sales-driven

People focused

Energetic

Dependable

Strong communicator

Tools

Box truck operation

Job description

Ready to build a high-energy career where every day is different? Join ourField Sales & Service Teamand help us deliver exceptional customer moments and powerful service experiences. We're Southwind— the highest-performing 1-800-GOT-JUNK? franchise group — built onintegrity, accountability, and investing in people.

Customer Service and Junk Removal
1-800-GOT-JUNK?
Location: Centennial, CO
Job Type: Full-Time
Pay: $25–$30/hour (Profit Share + Tips + $15.50/hr)

Are you looking for an active, hands-on job where no two days are the same? Do you want to get paid to be active and talk to people? How about a job with room to advance and build new skills? Join our 1-800-GOT-JUNK? Denver team as a Customer Experience Lead where you’ll have fun while making a difference in the lives of our customers every day!

We are the world's largest junk removal company! Southwind, owners of 1-800-GOT-JUNK? is committed to excellence in customer service and employee satisfaction and we're expanding across 50+ US locations. We're hiring ambitious, outgoing, and dynamic individuals who are committed to providing exceptional customer experiences.

What We’re Looking For:

• Sales-Driven: A passion for sales and a knack for exceeding customer expectations.
• People Focused: Friendly and personable, dedicated to delivering outstanding service.
• Energetic: Physically fit and enthusiastic about engaging in hands-on tasks.
• Dependable: Reliable and hardworking, positively contributing to our team culture.
• Strong Communicator: Excellent problem-solving skills and organizational abilities.

Role Overview: As a Customer Experience Lead, you’ll bring energy, professionalism, and salesmanship to every job.

• Create WOW moments through outstanding customer service
• Lead pricing conversations, close on-site sales, and deliver clear estimates
• Remove junk safely from homes and businesses
• Drive, navigate, and operate box trucks (training provided)
• Lift, carry, load, and maneuver items up to 75+ lbs
• Represent our brand with integrity, professionalism, and a sharp appearance

Professional Growth: Our team members grow fast. Advancement pathways include:

• Operations Lead
• Director of People Development
• Director of Operations
• General Manager

We promote from within whenever possible!Pay Range: Average $25–$30/hour

• $15.50 Base hourly rate
• Tips
• Uncapped profit share & performance incentives
• Overtime
• 1 mandatory weekend shift
• 3–4 weekday shifts
• Shifts run 8–10 hours and typically begin at 7am or 12pm depending on business needs
• Must maintain availability for 4 weekdays + 1 weekend day every week

Why Us? Southwind encourages team members to lead with innovation and purpose. We're a company built on integrity, teamwork, and ongoing development.

• Experience a fun, fast-paced workday filled with diverse tasks and challenges.
• Career advancement pathways.
• Competitive compensation and performance-based bonuses
• Award-winning workplace ("Best Places to Work" and "Fast 50 Company").

Full benefits package with Medical, Vision, Dental coverage and retirement options.

Our Mission Statement:Anything is possible. Invest in people. Change the world. This job description outlines the key responsibilities, qualifications, and skills required for the Customer Experience Leader position at Southwind, the owners of 1-800-GOT-JUNK?. The specific responsibilities and qualifications may vary based on the company's needs and industry requirements.

Southwind and its group of companies are proud to be an Equal Opportunity, Affi...

Southwind encourages team members to lead with innovation and purpose. We're a company built on integrity, teamwork, and ongoing development. Join us and help redefine home services.

Age Requirement: For this role, our insurance requires you to be at least 21 years of age. Do you meet this job requirement?

Shift Availability: "Are you available to work either a Saturday or a Sunday every week?"

Physical Requirements: "Are you able to meet the job requirements of physical labor, often requiring repeated heavy lifting for 8+ hours a day?"

Certifications: "Do you hold a valid Driver's License? (Please note we require proof of a driver's license prior to offer)"

Reliable Transportation: "This is an on-site role. Do you have a reliable way to get to our office location by 6:00 AM?"

Do you currently or have previously worked for Southwind, or any of our companies?