Junior Visitor Access Coordinator, On-Site Security

Serco

Richmond (VA)

On-site

USD 45,000 - 65,000

Full time

14 days+

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Job summary

Serco Inc. is seeking a Visitor Control Support - Junior Specialist to provide visitor control and administrative security support for a Department of Defense customer (F-35 JPO mission) in Arlington, VA.

The role requires handling sensitive access information with discretion and delivering professional customer service. The position emphasizes coordinating with government personnel, contractors, and visitors, maintaining logs and records, and supporting security processes to ensure secure

Qualifications

U.S. Citizenship required.
Ability to obtain and maintain a Secret security clearance.
Bachelor's Degree in a related discipline or three years of related work experience.
Experience supporting visitor control, access control, facility security, or administrative security.
Strong customer service, organizational, and communication skills.
Ability to maintain accurate records and manage recurring access-related actions.

Responsibilities

Support visitor control activities, including processing, access coordination, documentation, and recordkeeping.
Maintain visitor logs, visit requests, access rosters, and related security files.
Coordinate with government, contractor, and visitor personnel for timely access and documentation.
Support facility and administrative security procedures related to visitor management.
Maintain accurate records and support data calls, status updates, and action-item tracking.
Provide professional customer service while handling sensitive visitors and access information.