Junior Trust Administrator | Client Service & Compliance

City National Bank; New York (NY); On-site; USD 72,000 - 115,000; Full time

Benefits offered by this job

Healthcare coverage

401(k) matching

Tuition reimbursement

Vacation and sick time

Family planning benefits

Job summary

City National Bank in New York seeks a Trust Administration Officer II to manage personal trust accounts, including testamentary and agency accounts, under guidance from the trust team. You will open and maintain estates and guardianships and interpret governing documents to ensure accurate administration.

Role focuses on client relationships, account activity reviews, and tax/administration issue guidance, with opportunities for professional development and compliance adherence.

Qualifications

• Bachelor’s degree or equivalent.
• 3 years of experience in financial services.
• 3 years of basic computer experience (Word, Excel, Outlook).
• 3 years of experience in trust administration preferred.
• Strong written and verbal communications skills.
• Ability to gather, arrange, compile, interpret, analyze, summarize and evaluate information.
• Ability to set priorities and objectives.
• Trust Certificate and/or CTFA a plus.

Responsibilities

• Review and revise paperwork for trusts where CNB is trustee, ensure accuracy.
• Prepare new account paperwork as required.
• Analyze anticipated income to ensure cash is available for distributions and expenses.
• Obtain missing documents from clients.
• Initiate annual administrative review of trust accounts and verify forms against documents.
• Prepare and review tax reports; research deficiencies; manage tax payments and calendars.
• Gather data for account reconciliation and verify distribution requirements.
• Process discretionary distribution requests for approval.
• Coordinate setup and monitoring of personal property, real estate, and other assets.
• Provide client service by responding to inquiries via phone, email, or mail.
• Respond to advisors on administration and maintenance of accounts.
• Handle incoming calls from clients and intermediaries.
• Review documents for compliance, audits, and OCC inquiries after TA research.
• Gather information from clients for projects.
• Prepare draft letters and memos.
• Maintain new account logs.
• Follow Regulation 9 processes.
• Maintain training and continuing education requirements.

Skills

Strong written and verbal communicatio

Data gathering and analysis

Education

Bachelor’s degree or equivalent

Tools

Microsoft Word

Excel

Outlook

Job description

City National Bank in New York seeks a Trust Administration Officer II to manage personal trust accounts, including testamentary and agency accounts, under guidance from the trust team. You will open and maintain estates and guardianships and interpret governing documents to ensure accurate administration.

Role focuses on client relationships, account activity reviews, and tax/administration issue guidance, with opportunities for professional development and compliance adherence.