Junior Technical Writer & Content Specialist - Polykey Ecosystem (Devtools, DevRel, CyberSecuri[...]

Matrix AI Pty.; Austin (TX); Hybrid; USD 45,000 - 75,000; Full time

Job summary

An innovative technology company is seeking a Junior Technical Writer & Content Specialist to join their team in Austin, Texas. This exciting role involves creating and organizing content for Polykey, a cutting-edge decentralized secrets management system. As the first marketing role in the US, you will have the opportunity to shape the communication strategy while collaborating with a talented team based in Australia. If you have a passion for clear communication, excellent writing skills, and a curiosity for technology, this hybrid contract position offers a unique chance to make a significant impact in a growing field. Join us in revolutionizing the future of cybersecurity!

Benefits

Accommodation/Housing in Austin

Flexible Work Hours

Remote Work Option

Qualifications

• Exceptional writing and editing skills with a focus on clarity.
• Strong organizational abilities to manage multiple content streams.
• Interest in technology and ability to learn technical concepts.

Responsibilities

• Draft and refine technical documentation for Polykey.
• Create business process documentation and marketing content.
• Organize content pipelines and internal knowledge management.

Skills

Technical Writing

Content Development

Editing Skills

Organizational Skills

Communication Skills

Interest in Cybersecurity

Education

Bachelor's Degree in a Relevant Field

Tools

Google Workspace

Git

Docusaurus

Figma

Excalidraw

Job description

Summary

• Focused on technical writing, documentation, content development and strategy

• Hybrid flexi-time in Austin, Texas

• Contract role 1099 (full time or part time)

• Must have work authorisation in the United States with no restrictions

• Must have perfect English speaking and writing skills

• Must have basic understanding of software development

• Must be able to start work by January 2025

• Accommodation/housing in Austin Texas as a benefit

• Must complete Application Instructions below and attach the screenshot with uploaded resume - otherwise application will not be accepted!

About Matrix AI

Matrix AI is an Australian and US technology company working towards an AI-based orchestration of cyberphysical systems. We are developing an ecosystem of technologies, with a spotlight on Polykey, our open-source decentralized secrets management system. Polykey is instrumental for secure, zero-trust authority delegation across cyber-physical infrastructures, playing a crucial role in the next decade's computing landscape.

Our team of 7 is based in Sydney Australia, and this marketing role will be first in the United States.

Role Overview:

Matrix AI is seeking a Junior Technical Writer & Content Specialist to join our team on a contract basis, with the potential for a longer-term relationship. This role will focus on generating and organizing content for our flagship project, Polykey, as well as supporting other documentation and marketing needs across the organization. If you have a passion for clear communication, excellent writing skills, and an interest in technology, we invite you to apply.

Based in Austin, Texas, this position is a hybrid contract role. Because the development team is in Australia, this role does involve flexible work time in order to make meetings.

Responsibilities:

1. Content Creation:

   • Draft, edit, and refine technical documentation for Polykey, including user manuals, API guides, and onboarding materials.

   • Create business process documentation (e.g., HR, legal, compliance, operations).

   • Write blog posts, whitepapers, and social media content to support marketing initiatives.

   • Assist in the development of educational resources, such as essays, presentations, and video scripts.

2. Content Organization and Knowledge Management:

   • Build and maintain a structured content pipeline using tools like Docusaurus, Git, and Google Docs.

   • Leverage AI tools for content generation, summarization, and editing.

   • Organize internal wikis and knowledge graphs to enhance accessibility and usability.

   • Collaborate on diagrams, infographics, and visual content using tools like Excalidraw and Figma.

3. Integrating Best Practices for Documentation:

   • Apply the "Docs as Code" methodology to manage and version control documentation with tools such as Git.

   • Follow the Diátaxis Framework to structure documentation into tutorials, how-to guides, reference material, and explanations.

   • Utilize the Divio Documentation System to ensure documentation is clear, maintainable, and user-friendly.

   • Embrace agile documentation practices by continuously updating and improving content based on project needs.

   • Build structured and responsive documentation websites using Docusaurus.

4. Content as a Constructive Process:

   • Synthesize information from diverse sources to create a coherent and visionary framework.

   • Define and elaborate on ideas to articulate the organization’s vision and objectives.

   • Develop content that aligns with strategic goals, ensuring clarity and consistency across all outputs.

5. Collaboration and Editing:

   • Act as an editor for contributions from team members and external collaborators.

   • Work closely with technical and non-technical staff to synthesize complex ideas into clear, concise content.

   • Incorporate feedback from stakeholders to improve and iterate on deliverables.

6. Customer and Community Engagement:

   • Support grassroots and high-level engagement strategies, such as attending events, running workshops, and facilitating discussions.

   • Help align content with broader branding and messaging strategies to communicate trust, competence, and service.

Requirements:

• Exceptional writing and editing skills, with a focus on clarity and precision.

• Strong organizational abilities, including the management of multiple content streams.

• Proficiency in tools like Google Workspace, Git, and low-code platforms.

• An ability to learn and synthesize technical concepts, even without a technical background.

• Interest in cybersecurity, software development, or knowledge management is a plus.

• Must have legal authorization to work in the USA and preferentially located in or around Austin, Texas, with remote work as an option.

Preferred Qualifications:

• Experience in technical writing, journalism, or academic research.

• Familiarity with SEO and content analytics to improve engagement.

• Background in arts, literature, or other humanities disciplines, with a proven ability to communicate complex ideas effectively.

Expected Deliverables and Timeline:

• Phase 1: Foundation Setup (Week 1-4)

  • Draft the initial Polykey user onboarding guide.

  • Set up and organize the content pipeline using Docusaurus, Git, and Google Docs.

  • Complete a basic knowledge graph with key internal content for onboarding and reference.

• Phase 2: Content Generation (Week 5-8)

  • Produce two blog posts related to Polykey’s features and applications.

  • Develop at least three social media campaigns.

  • Create a draft of one technical whitepaper or detailed API guide.

• Phase 3: Refinement and Iteration (Week 9-12)

  • Integrate AI tools into the content workflow for editing and generation.

  • Collaborate on finalizing a visual content package (e.g., diagrams, presentations).

  • Incorporate stakeholder feedback into refined documents.

Trial Period 2 Week Goals:

1. Produce one blog post from the following options:

2. Create and demonstrate effective use of AI tools for content generation and organization.

Application Instructions:

To apply to this role go to https://github.com/MatrixAI/Polykey-CLI/releases and download the CLI or Docker version of Polykey, run it in your terminal, and take a screenshot of the program's output and submit it below with your resume.

Do not download the Polykey-Desktop application. While we appreciate trying it out, it is not ready.

The procedure is a only a single interview over Discord and a written sample of a Product Brief/Blog Post/Case Study/Content Strategy Proposal/Competitive Analysis for Polykey.