Junior Technical Writer

Kforce Inc; Remote; USD 50,000 - 70,000; Full time

Job summary

A staffing and consulting firm is seeking a Technical Writer to create and manage documentation for franchise partners and internal teams. Responsibilities include developing clear, user-friendly guides and onboarding materials, and ensuring accuracy and consistency in all documentation. Ideal candidates have 1-3 years of experience in technical or business writing with strong attention to detail. Comprehensive benefits including medical insurance and 401(k) are offered.

Benefits

Medical, dental, and vision insurance

401(k)

Paid time off

Qualifications

• 1-3 years experience in technical writing or related role.
• Experience creating user-friendly documentation.
• Strong writing skills to explain complex concepts simply.
• Ability to work with subject matter experts to validate content.

Responsibilities

• Create, edit, and maintain documentation for partners and teams.
• Develop content that supports operational processes.
• Organize documentation for usability and maintenance.
• Proactively identify opportunities to enhance documentation.

Skills

Technical writing

Documentation

Business writing

Attention to detail

Writing and editing

Tools

Microsoft Word

Google Docs

Confluence

SharePoint

Job description

Responsibilities

• Create, edit, and maintain clear, user-friendly documentation for franchise partners and internal teams, including SOPs, process guides, FAQs, and reference materials
• Develop franchise‑facing content that supports system usage, operational processes, and new initiatives
• Partner with business, operations, and technical stakeholders to understand workflows and translate them into accessible documentation
• Ensure documentation is written in plain, business‑friendly language tailored to a non‑technical audience
• Maintain consistency, accuracy, and quality across all documentation
• Support the creation of onboarding materials, job aids, and training resources for franchise and internal use
• Organize and structure documentation to improve usability, adoption, and ongoing maintenance
• Proactively identify gaps or opportunities to improve documentation and communication

Requirements

• 1‑3 years of experience in technical writing, documentation, business writing, or a related role (including internships or contract work)
• Experience creating clear, user‑friendly documentation, such as SOPs, process guides, FAQs, job aids, or internal help content
• Strong writing and editing skills with the ability to explain processes and systems clearly to non‑technical audiences
• Ability to write in plain, business‑friendly language while maintaining accuracy and clarity
• Experience working with subject matter experts (SMEs) or stakeholders to gather information and validate content
• Strong attention to detail, with the ability to ensure accuracy, consistency, and completeness in documentation
• Basic experience organizing content so it is easy to navigate, maintain, and update
• Comfort using common documentation tools such as Microsoft Word, Google Docs, SharePoint,
• Experience with Confluence, or similar platforms
• Ability to manage multiple tasks, take feedback well, and meet deadlines

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role, and may ultimately be higher or lower. Employee pay is based on factors such as education, qualifications, certifications, experience, skills, seniority, location, performance, union contract, and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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