Junior Technical Solutions Engineer — Relocation to Madison

Epic; Springfield (MA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Annual raises

Bonuses

Stock grants

Four-week sabbatical after five years

Job summary

Epic is seeking a Technical Solutions Engineer to work on software that impacts 305 million patients globally. This role involves diagnosing problems, identifying solutions, and managing implementation in multiple locations.

Qualified candidates should possess a Bachelor's degree, be willing to travel, and eligible to work in the U.S. without visa sponsorship. The position offers relocation assistance to Madison, WI and a comprehensive benefits package.

Qualifications

• Willingness to travel occasionally to customer locations.
• Eligible to work in the U.S. without visa sponsorship.
• COVID‑19 vaccination required.

Responsibilities

• Diagnose problems and identify solutions for software impacting millions.
• Manage implementation across multiple locations and stakeholders.
• Address complex issues beyond simple troubleshooting.

Skills

Problem diagnosis and resolution

Implementation management

Communication

Education

Bachelor's degree or greater

Job description

Epic is seeking a Technical Solutions Engineer to work on software that impacts 305 million patients globally. This role involves diagnosing problems, identifying solutions, and managing implementation in multiple locations.

Qualified candidates should possess a Bachelor's degree, be willing to travel, and eligible to work in the U.S. without visa sponsorship. The position offers relocation assistance to Madison, WI and a comprehensive benefits package.