Junior Technical Solutions Engineer — Relocation to Madison

Epic; Sitka (AK); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Comprehensive health benefits

Merit-based compensation

Annual raises and bonuses

Stock grants

Four-week sabbatical after five years

Job summary

Epic is seeking a Technical Solutions Engineer who will work on software that impacts 305 million patients worldwide. This role involves diagnosing complex issues, finding solutions, and managing implementations with customers in various locations.

The ideal candidate will have a Bachelor's degree and a history of academic or professional success. You must be willing to travel occasionally and will receive relocation assistance to Madison, WI, where the position is based.

Qualifications

• Bachelor's degree or greater.
• A history of academic excellence or professional success.
• Willingness to travel occasionally to customer locations.
• Eligible to work in the U.S. without visa sponsorship.
• COVID‑19 vaccination required.

Responsibilities

• Diagnose problems and identify solutions for customer software implementations.
• Manage implementation across multiple physical locations and stakeholders.
• Tackle mission‑critical and complex software issues.

Job description

Epic is seeking a Technical Solutions Engineer who will work on software that impacts 305 million patients worldwide. This role involves diagnosing complex issues, finding solutions, and managing implementations with customers in various locations.

The ideal candidate will have a Bachelor's degree and a history of academic or professional success. You must be willing to travel occasionally and will receive relocation assistance to Madison, WI, where the position is based.