Junior Technical Solutions Engineer — Relocation to Madison

Epic; Spring Valley (NV); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Annual raises

Bonuses

Stock grants

Four-week sabbatical after five years

Job summary

Epic is seeking a Technical Solutions Engineer to work on software that impacts 305 million patients worldwide. This role involves diagnosing issues, identifying solutions, and managing implementations across various locations and stakeholders.

Located in Madison, WI, the position requires relocation (reimbursed) and offers comprehensive benefits, merit-based compensation, and a four-week sabbatical after five years. Travel to customer sites may be necessary, and candidates must be eligible to work in the U.S. without visa sponsorship.

Qualifications

• Strong understanding of technical troubleshooting beyond basic solutions.
• History of academic excellence or professional success.
• Eligible to work in the U.S. without visa sponsorship.

Responsibilities

• Diagnose problems and identify solutions for software impacting patients.
• Manage implementation across multiple locations and stakeholders.
• Travel occasionally to customer locations.

Skills

Customer problem diagnosis

Implementation management

Travel flexibility

Education

Bachelor's degree or greater

Job description

Epic is seeking a Technical Solutions Engineer to work on software that impacts 305 million patients worldwide. This role involves diagnosing issues, identifying solutions, and managing implementations across various locations and stakeholders.

Located in Madison, WI, the position requires relocation (reimbursed) and offers comprehensive benefits, merit-based compensation, and a four-week sabbatical after five years. Travel to customer sites may be necessary, and candidates must be eligible to work in the U.S. without visa sponsorship.