Junior Systems Administrator with Security Clearance

VTG; Fort Meade (MD); On-site; USD 84,000 - 94,000; Full time

Job summary

VTG is seeking a Junior Systems Administrator to join our team supporting RF processing systems. The Level 1 Systems Administrator will provide day-to-day administration, maintenance troubleshooting, and operational support for Linux-based IT environments in a mission-focused setting at Fort Meade, MD.

You will handle Tier 1 and 2 support, configure and monitor IT infrastructure, assist users, and work with security tasks under STE guidelines. TS/SCI with Poly clearance is required.

Qualifications

• Hands-on experience administering Linux operating systems.
• Experience with CentOS 7, Rocky Linux 9 and RHEL 9.
• Experience providing Tier 1 and Tier 2 support.
• Strong communication and customer service skills.

Responsibilities

• Provide implementation, troubleshooting, administration, and maintenance support for IT systems.
• Perform daily configuration, operation, monitoring, and maintenance of IT infrastructure.
• Provide Tier 1 and Tier 2 technical support, including problem identification and resolution.
• Support day-to-day operation of client, server, storage, and network environments.
• Install, configure, upgrade, and maintain Linux servers, workstations, and laptops.
• Provide technical support for mobile devices and other IT equipment as required.
• Install and configure server and workstation hardware.
• Assist users with accessing and using IT systems.
• Monitor system performance and troubleshoot issues.
• Escalate complex issues and communicate status to management.
• Optimize system operations and resource utilization.
• Perform system capacity analysis and planning activities.
• Support STE tasks and related security requirements.
• Maintain system documentation and configuration management.

Skills

Linux administration

Tier 1 & Tier 2 support

Networking basics

Customer service

Tools

CentOS 7

Rocky Linux 9

RHEL 9

Job description

Overview VTG is seeking a Junior Systems Administrator to join our team in support of a mission-focused customer responsible for developing, deploying, and maintaining Radio Frequency (RF) processing systems. The Level 1 Systems Administrator will provide day-to-day administration, maintenance troubleshooting, and operational support for Linux-based IT environments. This position will support servers, workstations, laptops, storage, network devices, and other IT systems while assisting users and resolving Tier 1 and Tier 2 technical issues. What will you do?

• Provide implementation, troubleshooting, administration, and maintenance support for IT systems.
• Perform daily configuration, operation, monitoring, and maintenance of IT infrastructure.
• Provide Tier 1 and Tier 2 technical support, including problem identification, diagnosis, troubleshooting, escalation, and resolution.
• Support the day-to-day operation and maintenance of client, server, storage, and network environments.
• Install, configure, upgrade, and maintain Linux servers, workstations, and laptops.
• Provide technical support for mobile devices and other IT equipment as required.
• Install and configure server and workstation hardware.
• Assist users with accessing, navigating, and effectively using IT systems.
• Monitor system performance and troubleshoot hardware, software, operating system, and connectivity issues.
• Escalate complex technical issues and communicate system status to customer management and internal stakeholders.
• Optimize system operations and resource utilization.
• Perform system capacity analysis and support capacity planning activities.
• Support Customer Secure the Enterprise (STE) tasks and related security requirements.
• Support customer data transfer processes and procedures.
• Maintain system documentation and support configuration management activities. Do you have what it takes?
• TS/SCI with Poly required
• Hands-on experience administering Linux operating systems.
• System administration experience with:
• CentOS 7
• Rocky Linux 9
• Red Hat Enterprise Linux (RHEL) 9
• Experience upgrading and maintaining servers, workstations, and laptops.
• Experience supporting Customer Secure the Enterprise (STE) tasks.
• Experience with customer data transfer processes and procedures.
• Experience installing and configuring hardware, including servers and workstations.
• Experience providing Tier 1 and Tier 2 technical support.
• Ability to identify, diagnose, troubleshoot, and resolve hardware, software, and operating system issues.
• Ability to support day-to-day IT operations in a mission-focused technical environment.
• Strong communication and customer service skills VTG's estimated starting pay range is $84K-$94K annually, which is a general guideline for the geographic location. When extending an offer, VTG also considers work experience, education, skill level, market considerations and may possibly include contractual requirements which may cause an offer to fall outside of this range.