Junior Systems Administrator – IT Ops & Security

truenorth Convenience Stores; Brecksville (OH); On-site; USD 50,000 - 70,000; Full time

Job summary

A retail chain seeks a Junior Systems Administrator reporting to the General Manager of Technology. This position involves supporting the administration and maintenance of technical environments, managing Microsoft 365, and ensuring reliable technology performance across stores. The ideal candidate has a high school diploma, 3+ years of IT experience, and strong troubleshooting skills. Occasional travel required, with physical requirements for managing IT equipment.

Qualifications

• Must have a valid driver’s license with reliable transportation.
• 3+ years of IT experience in infrastructure support or help desk roles.
• Knowledge of security & compliance modules is essential.

Responsibilities

• Support the administration and maintenance of the technical environment.
• Serve as an escalation point for helpdesk issues.
• Travel to troubleshoot store-level technology.

Skills

Troubleshooting skills

Problem-solving skills

Ability to work independently

Knowledge of PCs and back-office hardware

Virtualization in VMWare

Education

High school diploma or equivalent

Bachelor’s degree in information technology or related field

Tools

Microsoft 365

PDI Desktop Software

Point of sale systems

MDM Suites

Veeam for backups

Job description

A retail chain seeks a Junior Systems Administrator reporting to the General Manager of Technology. This position involves supporting the administration and maintenance of technical environments, managing Microsoft 365, and ensuring reliable technology performance across stores. The ideal candidate has a high school diploma, 3+ years of IT experience, and strong troubleshooting skills. Occasional travel required, with physical requirements for managing IT equipment.