Junior Systems Administrator - Glenville, NY

Trustco Bank; City of Schenectady (NY); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Health Savings Account with employer H

401(k) retirement plan with employer 1

Paid time off + 11 federal holidays

Training and professional development

Tuition reimbursement

Reduced fees and rates on certain loan

Job summary

Trustco Bank is hiring a Junior Systems Administrator to bridge daily IT operations with long-term technology goals. You will work under the guidance of senior IT staff and the CTO to ensure efficient and secure systems.

In this full-time role, you will monitor networks, assist with maintenance, and support end users while growing your skills through training and development programs. Local travel may be required, and a valid driver's license is preferred.

Qualifications

• Associate degree in computer engineering or equivalent required.
• Two+ years experience in all phases of computer operations or IT support.
• Excellent verbal and written communication skills essential.
• Well-organized with ability to manage multiple tasks and meet deadlines.
• Ability to work independently and in teams.

Responsibilities

• Serve as frontline liaison between the Bank and third-party vendors for critical applications.
• Monitor network performance, manage user accounts, and maintain hardware under supervision.
• Execute preventative maintenance and support system security via antivirus updates and access controls.
• Triage and resolve help desk tickets with professional demeanor to keep operations running smoothly.
• Stay current with IT trends and assist in evaluating new tools for the tech stack.

Skills

IT systems knowledge

Communication skills

Time management

Multitasking

MS Office (Excel/Word)

Independent work

Education

Associate degree in computer engineering or equivalent

Job description

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Reports to: Planning and Systems Assistant Vice President

FLSA Status: Exempt | Supervisory Role: No

Why Join Us?

At Trustco Bank, we're committed to fostering a supportive and inclusive workplace where our employees can grow their careers. We believe that our people are our greatest asset and consider our employees as family. We value each team member's contribution and offer a supportive, collaborative work environment.

We believe that investing in our employees means investing in the future of our company. As a valued team member, you will be eligible for a generous compensation and benefits package that includes:

• medical, dental and vision insurance
• a health savings account with an annual employer contribution
• a 401(k)-retirement plan with generous employer match
• paid time off plus 11 paid federal holidays
• training and professional development programs
• tuition reimbursement
• reduced fees and rates on certain loan products
• and much more!

About the Junior Systems Administrator Role

Are you ready to accelerate your IT career with a team that values growth and precision? As a Junior Systems Administrator, you are the vital link between our daily operations and our long-term technological vision. Working under the mentorship of our Senior IT staff and CTO, you will ensure our systems remain efficient, agile, and ready for whatever the modern banking world throws at them.

Key Responsibilities

• The Frontline Expert: Act as the subject matter expert and liaison between the Bank and third-party vendors for critical applications.
• System Sentry: Monitor network performance, manage user accounts, and maintain hardware-from routers to servers-under the guidance of industry pros.
• The Maintenance Master: Execute preventative maintenance and support system security through antivirus updates and access controls.
• The Problem Solver: Tackle help desk tickets with professional flair and resolve user issues to keep our team moving at full speed.
• The Student of Success: Stay on the pulse of emerging IT trends and assist in evaluating new tools for our tech stack.

This job description is not exhaustive; duties and responsibilities may change at any time with or without notice.

Qualifications

Required

• An Associates' degree in computer engineering or equivalent level of education and experience.
• Excellent knowledge of IT systems and infrastructure.
• At least two years of work experience in all phases of computer operations.
• Effective verbal and written communication skills.
• Well - organized with the ability to manage multiple tasks and work to time sensitive deadlines.
• Ability to work well independently and in groups.
• Working knowledge with Microsoft Office Programs; Excel and Word.

Preferred

• Bachelor's degree in computer engineering related field.

Schedule

Full-time position; Monday - Friday, 8:30 AM - 5:00 PM, Evening and weekend work may be required as job duties demand.

Travel

Valid driver's license required for local travel using personal vehicle

Physical Demands

Primarily sedentary; includes use of standard office equipment.

Equal Employment Opportunity Statement:

Trustco Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, genetic information, disability, or protected veteran status. This includes, but is not limited to, the following:

• - Hiring, placement, upgrading, transfer, demotion or promotion
• - Recruitment, advertising or solicitation for employment
• - Treatment during employment
• - Rates of pay or other forms of compensation
• - Selection for training, including apprenticeship
• - Layoff or termination

It is the policy of Trustco Bank to cooperate to the fullest extent with the applicable regulations of the Civil Rights Act and any legislation on Equal Employment Opportunity.