Junior Systems Administrator

City of Santa Fe Springs

La Marque (TX)

On-site

USD 55,000 - 85,000

Full time

10 days ago

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Benefits offered by this job

Medical and dental insurance at noCost

Vision insurance with low premium

Life Insurance

Short Term Disability and AD&D

TMRS retirement

12 paid holidays a year

Paid Time Off

Vacation and Sick Leave

Longevity Pay

457 Plan and/or Roth IRA

HSA/FSA

Job summary

City of Santa Fe Springs is seeking a Junior Systems Administrator to support and maintain the City’s IT infrastructure, including servers, endpoints, and enterprise applications. The role focuses on reliable system performance, user access management, and day-to-day IT operations across departments.

The position combines systems administration, endpoint management, and end-user support, providing Tier I–III assistance while helping with core infrastructure services.

Qualifications

Associate’s or bachelor’s degree in information technology, Computer Science, or related field, or equivalent experience.
1–3 years of IT experience, preferably with systems administration, network support, or infrastructure support.
Pass background check and drug screening; Police Department security clearance if required.
Valid driver’s license with ability to travel between city facilities as needed.
Strong troubleshooting, documentation, and communication skills; able to support users and maintain records.

Responsibilities

Assist in administration and maintenance of servers, virtual environments, and core infrastructure systems.
Manage user accounts, permissions, and group policies in Active Directory; support Microsoft Entra ID.
Monitor system performance, uptime, and resource utilization; perform routine updates and patching.
Assist with backup, recovery, and business continuity processes for critical systems.
Deploy, configure, and support desktops, laptops, and mobile devices; assist with software deployment and endpoint standardization.
Provide Tier I–III technical support via helpdesk; troubleshoot hardware, software, and access issues.
Support IT operations across departments and assist with onboarding/offboarding and asset management.
Maintain documentation for systems and procedures; participate in IT projects and system upgrades.

Skills

IT Support

Systems Administration

Active Directory

Microsoft 365

Windows Server

Education

Associate degree

Bachelor’s degree

Tools

VMware

Omnissa

Microsoft Entra ID

Job description

Description

The Junior Systems Administrator is responsible for supporting and maintaining the City’s IT infrastructure, including servers, systems, endpoints, and enterprise applications. This role focuses on ensuring reliable system performance, managing user access, and supporting day-to‑day IT operations across all departments. The position combines systems administration, endpoint management, and end‑user support, providing Tier I–III technical assistance while assisting with core infrastructure services.

Examples of Duties

Essential Job Functions

Essential functions, as defined under the Americans with Disabilities Act, may include the following duties, knowledge, and skills. This listing is not comprehensive, and duties may be assigned beyond those listed below. Reasonable accommodations will be made as required. The City reserves the right to modify job functions at any time.

Systems Administration

Assist in the administration and maintenance of servers, virtual environments, and core infrastructure systems.
Support user account management, permissions, and group policies within Active Directory.
Assist with management of hybrid identity environments, including Microsoft Entra ID.
Monitor system performance, uptime, and resource utilization; elevate issues as needed.
Perform routine system updates, patching, and maintenance.

Backup, Recovery & System Reliability

Assist in maintaining backup and recovery solutions for servers and critical systems.
Perform data restoration tasks as directed.
Help ensure business continuity by supporting system redundancy and recovery processes.

Endpoint & Application Management

Deploy, configure, and maintain desktops, laptops, and mobile devices.
Install, configure, and support standard City applications and services.
Support and troubleshoot Microsoft 365 applications, including email and collaboration tools.
Assist with system imaging, software deployment, and endpoint standardization.

Infrastructure & Network Support

Assist with basic network troubleshooting, including connectivity, switches, and wireless systems.
Support shared resources such as file servers, printers, and network drives.
Coordinate with senior IT staff or vendors on infrastructure-related issues.

Technical Support (Tier I–III)

Respond to helpdesk tickets and provide timely resolution of technical issues.
Troubleshoot hardware, software, and access‑related problems
Provide support for peripherals, printers, and user devices.
Assist users with login issues, system access, and general IT support requests.
Provide basic training and guidance to staff on IT systems and best practices.

Citywide IT Operations

Provide IT support across multiple City departments (e.g., administration, utilities, public works).
Assist with onboarding and offboarding processes, including device setup and account provisioning.
Support lifecycle replacement and inventory management of IT assets.
Coordinate with vendors for hardware repairs and software support.

Documentation & Coordination

Maintain documentation for systems, procedures, and configurations.
Assist in developing and updating standard operating procedures.
Support IT projects and system upgrades as directed.
Communicate effectively with users and IT staff regarding system changes and issues.

Operational Support

Provide occasional after‑hours support for maintenance or system outages.
Assist in maintaining IT services during operational disruptions or emergencies.
Other activities the city may require.

Typical Qualifications

Associate’s or bachelor’s degree in information technology, Computer Science, or a related field, or an equivalent combination of education and experience.
One (1) to three (3) years of IT experience, preferably with exposure to systems administration, network support, or infrastructure support.
Ability to successfully pass a background check and drug screening and obtain and maintain Police Department security clearance if required.
Valid driver’s license with the ability to travel between city facilities as needed.
Strong technical troubleshooting, problem‑solving, communication, and documentation skills, with the ability to support users and maintain accurate system records.

Skills and Character Traits

CompTIA A+, Network+, Microsoft Certified: Admin or Endpoint Administrator Associate, or equivalent industry recognized certifications.
Experience with Windows Server 2025, Active Directory, and Microsoft 365 suite.
Familiarity with virtualization platforms (e.g., VMware, Omnissa).
Experience in municipal or government IT environments.

Working Conditions

Full time position; salary with occasional after hours support.
Work performed in an office, server room, vehicle bay, or field environment depending on operational needs.
May require lifting equipment, climbing ladders, or working in confined spaces.

This Job Position Is Eligible For The Following Benefits

Medical and dental insurance at no cost to the employee
Vision insurance is offered at a very low premium
Life Insurance
Short Term Disability and AD&D (payroll deducted)
TMRS (Texas Municipal Retirement System)
12 paid holidays a year
Paid Time Off
Vacation and Sick Leave
Longevity Pay
457 Plan and/or Roth IRA
Health Reimbursement Account and/or Healthcare Flexible Spending Account (HSA/FSA)

Part-time employees are not eligible for benefits.

01 Do you currently hold a valid driver’s license

02 Which statement below best describes the highest level of education you have completed?