Junior Support Analyst - Night Shift (Fully Remote)

Partner Company; United States; Remote; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical

Dental

Food allowance

Life insurance

Job summary

Partner Company is seeking a remote support professional for night shifts in the United States. You will help ensure quality and reliability of vehicle tracking and fleet management services, working from home with minimal supervision.

Your responsibilities include validating technical service execution and equipment installation, and identifying issues while collaborating with cross-functional teams to deliver smooth operations for customers.

Qualifications

• Technical qualification and customer service experience.
• Proficiency in Zendesk and Microsoft Office.

Responsibilities

• Validate technical service execution and equipment installation.
• Identify issues and collaborate with teams.
• Support quality and reliability of vehicle tracking and fleet management services.
• Work remotely on a night shift.

Skills

Technical qualification

Customer service experience

Tools

Zendesk

Microsoft Office

Job description

• Support quality and reliability of vehicle tracking and fleet management services.
• Work remotely on a night shift.

Key Responsibilities:

• Validate technical service execution and equipment installation.
• Identify issues and collaborate with teams.

Requirements:

• Technical qualification and customer service experience.
• Zendesk and Microsoft Office proficiency.
• Remote work
• medical
• dental
• food allowance
• life insurance

Partner Company

The company provides vehicle tracking, fleet management, and IoT solutions. It emphasizes quality, reliability, and customer-focused service in a collaborative environment.