Junior Slot Host

Boyd Gaming; East Peoria (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated individual for an entry-level position focused on enhancing customer loyalty and engagement. This role involves interacting directly with guests, handling inquiries, and facilitating special events to ensure a memorable experience. The ideal candidate will possess strong communication skills and a passion for customer service, ready to contribute to a dynamic team in a vibrant environment. Join a company that values growth and provides excellent opportunities for career advancement while making a positive impact on the community.

Qualifications

• 1-2 years of customer service experience required.
• Excellent oral and written skills are essential.

Responsibilities

• Promote customer loyalty through direct interaction.
• Assist with player development events and reservations.

Skills

Customer Service

Oral Communication

Written Communication

Interpersonal Skills

Flexibility

Education

High School Diploma or GED

Tools

Word Processing Software

Spreadsheet Software

Database Software

Presentation Software

Email Systems

Player Tracking Systems

Job description

1 week ago Be among the first 25 applicants

Company Description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.

Company Description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.

Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

Through direct contact, direct mail, telemarketing, and written correspondence, encourage customer retention and loyalty. Recruit new memberships for the Players' Club, increase rated play, and attend to guests' needs.

Job Functions

• Interact with customers to promote customer loyalty. Respond to customer questions, inquiries, concerns, requests, and needs.
• Recruit players through a variety of direct sales activities such as direct mail, telemarketing, referrals, guest visitation, and on/off-site events.
• Assist Casino Hosts wit Player Development events, hotel and restaurant reservations, and special event reservations.
• Issue comps to players based on established comping guidelines. Complete room reservation forms, credit applications, and VIP service forms as needed.
• Ensure guest are aware of events and represent the company at functions and special events
• Assist with/participate in marketing events as needed to ensure development of one-on-one relationships to cultivate guest loyalty.
• Miscellaneous duties as assigned.
  
  

Qualifications

• High school diploma or GED.
• One to two years experience in customer service.
• Excellent oral and written skills, as well as customer service and interpersonal skills.
• Must be flexible in work schedule.
• Proficiency in word processing, spreadsheets, database, presentation, e-mail, and player tracking systems.
• Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.
  
  

Additional Information

All your information will be kept confidential according to EEO guidelines.

Compensation pay range - $15.00 - $17.25 an hour

Boyd Benefits 2025.pdf

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  General Business

• Industries

  Gambling Facilities and Casinos

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