Junior Sales Support Specialist - CRM/Dynamics 365

Blueprint Technologies; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

A technology solutions firm is seeking a Sales Consultant to support the North America Non-Profit account team. This remote role involves outbound engagement with non-profit affiliates and requires strong sales consulting experience and CRM knowledge, particularly with Dynamics 365. The ideal candidate will be a self-starter with excellent communication and coordination skills, dedicated to improving outreach efficiency and customer satisfaction.

Benefits

Medical, dental, and vision coverage

Flexible Spending Account

401k program

Competitive PTO offerings

Opportunities for professional growth and development

Qualifications

• Experience in sales consulting, account executive, or inside sales support roles.
• Strong working knowledge of CRM platforms, preferably Dynamics 365.
• Ability to document, track, and report on processes and campaign progress.

Responsibilities

• Support outbound sales and engagement efforts for non-profit affiliates.
• Manage inbound requests from customers and ensure timely responses.
• Track, update, and maintain records of customer communications.

Skills

Sales consulting

Communication skills

CRM knowledge

Coordination skills

Tools

Dynamics 365

Job description

We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our people are our greatest asset.

What does Blueprint do?

Blueprint helps organizations unlock value from existing assets by leveraging cutting-edge technology to create additional revenue streams and new lines of business. We connect strategy, business solutions, products, and services to transform and grow companies.

Why Blueprint?

At Blueprint, we believe in the power of possibility and are passionate about bringing it to life. Whether you join our bustling product division, our multifaceted services team or you want to grow your career in human resources, your ability to make an impact is amplified when you join one of our teams.

Typical Day in the Role

In this position, you will act as a sales Consultant supporting the North America Non-Profit account team. The role focuses on outbound engagement with non-profit affiliates, responding to inbound inquiries, managing follow-ups with customers, and ensuring campaign progress is tracked accurately.

In This Role, You Will

• Support outbound sales and engagement efforts for non-profit affiliates across North America.
• Manage inbound requests from customers and ensure timely responses.
• Coordinate customer follow-ups and help track campaign progress through established systems.
• Collaborate with account teams to ensure alignment with processes, compliance, and best practices.
• Prepare documentation, status updates, and reporting for leadership and stakeholders.
• Demonstrate initiative in managing tasks independently while contributing to team goals.

Responsibilities

• Serve as a point of contact for both inbound and outbound customer engagement.
• Track, update, and maintain records of customer communications and campaign metrics.
• Support internal teams with documentation and adherence to operational procedures.
• Provide consultative sales support tailored to the unique needs of non-profit organizations.
• Help identify opportunities for improving outreach efficiency and customer satisfaction.

Required Qualifications

• Experience in sales consulting, account executive, or inside sales support roles.
• Strong working knowledge of CRM platforms, preferably Dynamics 365.
• Ability to document, track, and report on processes and campaign progress.
• Excellent communication and coordination skills to manage customer and team interactions.
• Self-starter with the ability to take ownership of tasks and deliver independently.

Preferred Qualifications

• Familiarity with the non-profit or philanthropic sector.
• Background in technical sales support or solution documentation.
• Experience supporting account teams in large or distributed organizations.
• Demonstrated ability to adapt quickly, work with minimal oversight, and thrive in a fast-paced environment.

Salary Range

Pay ranges vary based on multiple factors including, without limitation, skill sets, education, responsibilities, experience, and geographical market.

Equal Opportunity Employer

Blueprint Technologies, LLC is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, age, disability, sex, gender identity or expression, orientation, veteran/military status, religion, national origin, ancestry, marital, or familial status, genetic information, citizenship, or any other status protected by law.

Benefits

• Medical, dental, and vision coverage
• Flexible Spending Account
• 401k program
• Competitive PTO offerings
• Opportunities for professional growth and development

Location: Remote