Junior Sales & Quoting Assistant — Paid Training

MTM LLC; Miami (FL); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Health insurance

Paid training

Vision insurance

Job summary

MTM LLC in Miami, FL is seeking a Jr. Sales Assistant to support sales teams by learning the product offering and quoting system, assisting with proposals, orders, reports, and follow-up to ensure customer satisfaction. The role involves interaction with builders, contractors, homeowners and architects.

The position uses PQM and Salesforce for order entry, document communication, and order verification. It may require occasional non-traditional hours and showroom coverage.

Qualifications

• Able to learn product offerings and quoting system
• Strong administrative and communication skills

Responsibilities

• Administers, verifies, and submits accurate product orders by communicating with Senior Sales Assistants and customers
• Prepare activities reports using required systems and software for the needs of management
• Uses the Quoting Management system (PQM) in conjunction with Salesforce to enter orders
• Verify contract/proposal to ensure the correct product is ordered, built, and delivered to the customer
• Assists Senior Sales Assistant(s) in calling and following up on leads, processing customer requests for service or changing orders
• Understands and utilizes all necessary software (PQM, MSOffice, Salesforce, etc.)
• Meets company safety requirements by keeping the work area neat and clean
• Analyzes and organizes office operations and workflow through periodic audits and management feedback
• Promote and facilitate continuous improvement activities in the department
• Assist in building and maintaining strong customer relationships
• Point of contact after the sale to field any follow-up questions
• Manage recovery process for shortages and damaged products by facilitating ordering parts and/or scheduling service appointments as needed
• Handle Architectural Services (PAS) requests as needed
• Facilitate sample delivering/pick-up
• Occasionally work variable, non-traditional hours
• May require representation of company at events/showrooms

Job description

MTM LLC in Miami, FL is seeking a Jr. Sales Assistant to support sales teams by learning the product offering and quoting system, assisting with proposals, orders, reports, and follow-up to ensure customer satisfaction. The role involves interaction with builders, contractors, homeowners and architects.

The position uses PQM and Salesforce for order entry, document communication, and order verification. It may require occasional non-traditional hours and showroom coverage.