Junior Sales Counselor

Springpoint Senior Living, Inc.; Monroe (NJ); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player in senior living is seeking a motivated Junior Sales Counselor to support their sales team. This role involves engaging with prospective residents and their families, coordinating tours, and ensuring smooth office operations. With a focus on relationship building and administrative support, the position offers a dynamic work environment where you can make a meaningful impact in the lives of seniors. Join a team that values professional development and offers a range of benefits, including paid time off and flexible spending accounts. If you're passionate about helping others and eager to grow in your career, this opportunity is perfect for you.

Benefits

Paid Time Off

401(k) with Company Match

Life & Disability Insurance

Flexible Spending Accounts

Employee Assistance Program

Tuition Reimbursement

Professional Development Opportunities

Qualifications

• High school diploma required; associate's degree preferred.
• Experience in sales or customer service is a plus.

Responsibilities

• Assist in prospecting and scheduling tours for potential residents.
• Maintain CRM system and provide detailed community information.

Skills

Sales Support

Customer Service

CRM Management

Communication

Education

High School Diploma

Associate's Degree in Business or Marketing

Tools

CRM Software

Microsoft Office Suite

Job description

Monroe Village is seeking an ambitious Junior Sales Counselor to join our team!

Monroe Village is a Springpoint Senior Living Community located in Monroe, NJ. At Springpoint, the Junior Sales Counselor/Office Support role is responsible for supporting the senior sales team in achieving occupancy goals while providing administrative and operational assistance. The position involves building relationships with prospective residents and their families, coordinating tours, maintaining records, and ensuring the smooth operation of sales office functions in a senior living community. This role has potential for commission or bonuses based on sales performance.

Responsibilities:

• Assist the senior sales team with prospecting activities, including following up on leads via phone, email, or in-person visits.
• Schedule and confirm appointments, tours, and events for prospective residents and families.
• Help maintain an accurate and up-to-date customer relationship management (CRM) system.
• Provide detailed community information to potential residents and families, ensuring an understanding of services, pricing, and amenities.
• Accompany senior sales staff during tours, providing additional support as needed.

Office Support:

• Handle incoming calls, inquiries, and email correspondence, directing them to the appropriate team members.
• Prepare and maintain sales and marketing materials, including brochures, presentations, and reports as needed.
• Assist with organizing open houses, community events, and marketing activities.
• Ensure compliance with company policies and confidentiality requirements.

Administrative Duties:

• Maintain organized files for prospective and current residents.
• Process documentation for move-ins and coordinate with other departments to ensure a smooth transition for new residents.
• Monitor and order office supplies as needed.
• Track key performance indicators (KPIs) and provide reports to the senior sales team.

Education and Experience:

• High school diploma or equivalent required.
• Associate’s degree in business, marketing, or a related field preferred.
• Previous experience in sales, customer service, or administrative roles is a plus.
• Experience working with seniors or in a healthcare or senior living setting preferred.
• Paid Time Off and Holidays
• 401(k) with Company Match (Once Eligible)
• Life & Disability Insurance
• Flexible Spending Accounts
• Voluntary Benefits
• Employee & Resident Bonus Referral Programs
• Employee Assistance Program
• Tuition Reimbursement
• Professional Development and Career Opportunities

Pay Range: $28.00 - $31.00 / hour

Qualifications

Skills

Behaviors

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Motivations

:

Education

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.