Junior Sales Associate

Stark Carpet; Troy (MI); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

ICHRA - Health Insurance

Vision Insurance

Great Paid Time Off Policy

Job summary

Scalamandré is seeking a dedicated Junior Sales Associate for the Troy, MI showroom. You will support luxury clients from textile selection to order completion, ensuring a seamless interior-design trade experience.

The ideal candidate is polished, organized, and passionate about textiles with strong communication and administrative skills to balance client interactions and precise order processing.

Qualifications

• 1–2 years of experience in luxury retail, showroom operations, interior design, hospitality, or related field.
• Passion for interior design, textiles, and decorative arts.
• Proficiency in Microsoft Office; experience with CRM, sales reporting, and order systems is a plus.

Responsibilities

• Client Relationship Management & Training: greet and assist trade clients and train on product collections.
• Showroom Presentation: assist with showroom merchandising and luxury displays.
• Proactive Service: support senior sales associates and showroom management with follow-up and sample requests.
• Order Processing: accurately enter and process client orders, quotes, and payments.
• Order Expediting: coordinate with customer service and operations to expedite shipments.
• Logistics & Samples: manage fabric samples, transfers, memos, and CFAs.

Skills

Client relationship management

Training

Showroom presentation

Proactive service

Order processing

Order expediting

Logistics & samples

Communication

Organization

Education

Bachelor’s degree in interior design, Fine Arts, or Business (preferred)

Tools

Microsoft Office Suite

CRM platforms

Sales reporting software

Order entry systems

Job description

Location : Troy, MI

Status: Full-Time

Days: Monday through Friday

Hours: 9:00 AM – 5:30 PM

Scalamandré is seeking a dedicated and organized Junior Sales Associate to join our Troy, MI showroom team. This role is pivotal in supporting our clientele and providing luxury experience, specializing in our world-renowned fabric, wallcovering, and textile collections. You will assist in the sales process from initial textile selection through order completion, ensuring a seamless experience for the interior design trade.

The ideal candidate is a polished, detail-oriented professional with a passion for textiles and interior design, possessing the ability to balance client interactions with meticulous administrative and order-processing precision.

Core Responsibilities

Client Relationship Management & Training

• Client Engagement: Greet and assist trade clients—including interior designers, architects, and decorators—within the showroom environment.
• Client Training: Learn to confidently train and guide clients on product collections, materials, custom capabilities, and design solutions.
• Showroom Presentation: Assist with showroom merchandising, sample organization, and the ongoing maintenance of luxury displays.
• Proactive Service: Support senior sales associates and showroom management with client follow-up, rapid response inquiries, and sample requests.
• Order Processing: Meticulously enter and process client orders, quotes, and payments accurately within the company system to ensure seamless execution.
• Order Expediting: Serve as a core point of contact for tracking order fulfillment, working closely with customer service and operations teams to expedite shipments and resolve delays.
• Logistics & Samples: Coordinate fabric sample shipping, transfers, memo memos, and cuttings for approval (CFAs), while managing product reserves.

Multi-Showroom Coverage & Flexibility

• Showroom Rotation: Maintain the flexibility to travel and work between the primary New York showroom and a potential new showroom lease location at 200 Lex as needed.
• Brand Ambassadorship: Act as a consistent, professional representative of the Scalamandré brand across both physical showroom locations, market events, and product training sessions.

Job Requirements

• Experience: 1–2 years of experience in luxury retail, showroom operations, interior design, hospitality, or a related field is preferred.
• Knowledge: A genuine passion for interior design, textiles, and decorative arts. General knowledge of the industry is highly valued (a bachelor’s degree in interior design, Fine Arts, or Business is a plus, but not required).
• Technical Skills: Proficiency in Microsoft Office Suite; experience with CRM platforms, sales reporting software, and order entry systems is a strong plus.
• Communication: Exceptional verbal and written communication skills, with a natural ability to build professional relationships and train clients on product lines.
• Organization: Meticulous organizational skills with a strong focus on documentation, order tracking, and "best-in-class" follow-up techniques.
• Mindset: A polished, professional presentation with a team-player attitude and the ability to multitask effectively between multiple fast-paced showroom environments.
• ICHRA - Health Insurance
• Vision Insurance
• Great Paid Time Off Policy

Company Info

As a legendary American luxury brand, Scalamandré’s mission is to inspire interior designers with beautiful decorative textiles, wallcoverings, trimmings and furniture of the highest quality. Scalamandré’s commitment to the art and craftsmanship of its products has been the company’s hallmark, and its clear sense of integrity has produced a rich heritage of uncompromising quality and excellence.

Long a destination for connoisseurs of classic design, Scalamandré’s legacy began over ninety years ago when Franco Scalamandré began producing silk reproduction textiles for historic properties. For many decades, the Scalamandré weaving in New York City, manufactured the finest, most luxurious and exquisitely crafted mill, based fabrics, trimmings and wallpapers for the best-dressed interiors in America. Scalamandré continues to showcase its iconic designs today, as well as exciting new introductions that reflect the most current design and color trends in modern interiors.

Throughout its history and to this day, Scalamandré has been called upon by many of America’s most extraordinary properties. Historic restoration and cultural commissions number well over a thousand. Among these are The White House, the United States Capitol, United States Treasury, Monticello, Mount Vernon, Colonial Williamsburg, The Morgan Library, Wrightsman Galleries at Metropolitan Museum of Art, Isabella Stewart Gardner Museum, Winterthur, the Mansions of Newport, Radio City Music Hall, and the Metropolitan Opera House. Additionally, Scalamandré remains the preeminent resource for America's leading designers and decorators for their most distinguished custom textile, wallpaper and trimmings projects.

In early 2017, Scalamandré merged with Stark Fabric, operating under the Scalamandré name. In addition to continuing its eponymous brand, Scalamandré added to its family the prestigious Old World Weavers, Hinson and Grey Watkins brands. The company also represents many renowned international brands, such as Lelièvre, Colony and Sandberg. There are twelve Scalamandré to-the-trade showrooms in major metropolitan locations, including its flagship New York location. In addition, its products are distributed around the world, through sales representatives and agent showrooms.

Stark Scalamandré Fabric provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.