Junior QA Engineer

Quest Software; Myrtle Point (OR); Remote; USD 80,000 - 100,000; Full time

Job summary

A leading software solutions company is hiring for a remote Quality Assurance role in Myrtle Point, Oregon. You will be responsible for designing and implementing tests, troubleshooting customer issues, and writing technical documentation. Ideal candidates will have a strong understanding of RDBMS, excellent communication skills, and a keen eye for quality. This role includes competitive pay and extensive benefits.

Benefits

Competitive pay

Annual bonuses

Comprehensive health benefits

Flexible work options

Generous PTO

Professional growth opportunities

Wellness programs

Qualifications

• Understanding and experience with RDBMS is required.
• Fluent in verbal and written English for effective communication.
• Proactive attitude towards troubleshooting issues.

Responsibilities

• Test software products based on requirements.
• Write new product tests using real-life scenarios.
• Collaborate with Product and Developers for best testing practices.
• Document troubleshooting processes and knowledge articles.

Skills

Basic understanding of RDBMS

Working proficiency in verbal and written English

Experience with troubleshooting software or hardware problems

Strong communication skills

Passion for quality and attention to detail

Customer advocacy

Team player

Tools

Scripting

SQL

Virtual environments

Azure

AWS

RDBMS

Job description

Overview

Our mission is to help database professionals by providing them with various solutions for data challenges. This is achieved via multiple specialized products dedicated to solving database professional needs.

This role involves designing and implementing tests, defining corrective actions, writing necessary technical documentation from a functional overview perspective, and communicating with customers when there is an escalation.

Responsibilities

• Test software products based on understanding of the requirements and deployment environment
• Write new product tests based on real-life use cases
• Troubleshoot customer-reported issues
• Work closely with other functional areas in the company such as Product and Developers to identify the best tests and use cases
• Take part in features’ stories - from inception through test-design to eventually bringing value to production at a high level of quality and test coverage
• Write Knowledgebase, Troubleshooting and similar technical articles that accompany the product
• Learn and improve your knowledge through hands-on tasks

Qualifications

• Basic understanding of RDBMS
• Working proficiency and communication skills in verbal and written English
• Experience with troubleshooting software or hardware problems
• Strong communication skills with a pragmatic and proactive attitude
• Passion for quality and eye for details, there is no such thing as “good enough” for you
• Able to feel and relate with customer pain and to advocate for the customers
• Team player with a positive spirit

Preferences

• Experience in a Quality Assurance, Technical Support or Technical Writer role
• Experience with basic scripting, SQL
• Experience in building virtual environments
• Experience with configuring and using cloud resources (Azure, AWS)
• Hands-on experience with any RDBMS

This is a remote full-time employment in Serbia with multiple additional benefits.

Company Overview

Quest Software builds the foundation for enterprise AI with solutions in data governance, cybersecurity, and platform modernization. More than 45,000 companies — including 90% of the Fortune 500 — trust Quest to solve their most critical IT challenges. From securing identities and modernizing platforms to preparing data for AI, we help enterprises unlock their full potential.

Why Quest

At Quest, your work makes an impact. You’ll help organizations get AI-ready while building your career with a global team of innovators. We offer:

• Competitive pay, annual bonuses, and top-performer recognition.
• Comprehensive health, family, and retirement benefits.
• Flexible work options, generous PTO, and wellness programs.
• Professional growth through learning platforms, mentorship, and leadership programs.
• Inclusive teams that reflect the world we serve, supported by Employee Resource Groups and our Equality & Inclusion Council.