Junior QA Analyst

Hudu; Northern (KY); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health Insurance

401k plan with company matching

Paid time-off

Flexible work hours

Work Life Balance

Job summary

Hudu, a fast-growing SaaS platform for IT professionals and MSPs, is seeking a QA specialist to ensure our Ruby on Rails UI delivers a seamless user experience. You will perform manual and automated testing across desktop and mobile, debug issues, and collaborate with designers and developers to improve usability and performance.

Ideal candidates have 2+ years in SaaS QA, strong English communication, and knowledge of UI/UX testing principles.

Qualifications

• Associates degree required or equivalent education/experience in computer science

Responsibilities

• Collaborate with designers and developers to provide early usability feedback
• Conduct manual and automated UI/UX testing across desktop and mobile
• Perform exploratory, regression, and cross-browser testing
• Document findings with clear reproduction steps, screenshots, and logs
• Execute performance-focused UX testing for smooth data loading and error handling
• Continuously improve test coverage, tools, and processes to support rapid Rails feature delivery

Skills

QA testing

UI/UX testing

English communication

Time management

Bug reporting

Problem-solving

Team collaboration

Rails basics

AWS basics

Kubernetes basics

Education

Associate degree

Bachelor’s degree preferred

Tools

Git

Mercurial

GitHub Actions

GitLab Pipelines

CI/CD tools

Job description

About Hudu:

Hudu is a fast-growing SaaS platform built exclusively for IT professionals and Managed Service Providers (MSPs). We give teams a single, secure, and beautifully simple place to store, organize, and share everything that keeps modern IT environments running: passwords, network documentation, processes, assets, client knowledge, and more. By replacing scattered spreadsheets, outdated wikis, and a dozen disconnected tools with one unified, customizable solution, Hudu helps thousands of IT teams save time, reduce risk, deliver better service, and scale with confidence.

About the Role:

At Hudu, our QA roles play a critical function in ensuring our Ruby on Rails SaaS platform delivers seamless, intuitive UI/UX in a highly technical product and customer base. This position is ideal for someone technically curious, detail-oriented, and passionate about user experience, with strong communication skills to collaborate across teams.

We seek self-starters who take initiative, excel at problem-solving, and adapt quickly in a fast-paced setting. Flexibility matters—our QA team may shift focus to urgent UI bugs or regressions, stepping in to maintain quality and keep customers satisfied. If you love exploratory testing and crafting precise test cases for complex Rails interfaces—you’ll directly enhance an IT platform serving thousands of companies worldwide.

The essential functions include, but are not limited to the following:

• Collaborate with designers and developers in reviews to provide early feedback on usability, layout, and interaction design.

• Conduct thorough manual and automated UI/UX testing of Ruby on Rails applications across desktop and mobile, ensuring responsive design, intuitive flows, and pixel-perfect rendering.

• Perform exploratory, regression, and cross-browser testing to validate dynamic interfaces, real-time updates, and user interactions under varied conditions.

• Identify and document findings with clear reproduction steps, screenshots, console logs, and session recordings for efficient developer resolution.

• Execute performance-focused UX testing, verifying smooth data loading, error handling, and feedback during slow or failed backend responses.

• Continuously improve test coverage, tools, and processes to support rapid Rails feature delivery with high quality.

About You:

• Associates degree required; Bachelor's degree in related field from an accredited college or university preferred; or equivalent education/experience in the computer science field

• Minimum of 2 years’ working experience in a SaaS QA role

• Must possess fluent ability to communicate in English in oral and written format

• Knowledge of UI/UX testing principles

• Understanding of Rails, AWS, Kubernetes basics

• Excellent bug reporting and communication

• Experience with Git or Mercurial, GitHub Actions/Gitlab Pipelines, and CI/CD tools

• Excellent time managing skills with the ability to multi-task, prioritize, and meet deadlines

Why Work at Hudu:

• Innovation & Impact : Rapid product evolution with regular feature updates and new tools. Building tools that solve real pain points for users.

• Customer Focus: High user satisfaction with ease of use, powerful documentation capabilities, and strong product support.

• Growth Mindset: A high-growth, startup environment where team members can wear many hats, innovate, and grow with the company.

• Benefits & Perks:

  • Health Insurance

  • 401k plan with company matching

  • Paid time-off

  • Flexible work hours

  • Work Life Balance

Compensation for this role will be determined on several factors, including but not limited to skills, experience, education, and job-related qualifications. If you don’t meet 100% of the preferred qualifications, we still encourage you to apply!

Hudu is proud to be an Equal Opportunity Employer. We value diversity and are committed to providing an inclusive workplace environment for all employees and applicants. We do not discriminate based on race, color, religion or religious creed, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other legally protected status. Reasonable accommodations are available upon request throughout the hiring process.

At Hudu, we believe in fairness and transparency throughout our hiring process. We use AI-powered tools to support fair, consistent, and efficient candidate evaluation and application review. All final hiring decisions are made by human reviewers, our hiring team.

Discover more and stay up to date with our latest news, growth, and opportunities on our LinkedIn!