Junior Physical Security Engineer (Hands-On, Data Center)

DataBank Holdings, Ltd.; Dallas (TX); Remote; USD 54,000 - 76,000; Full time

Benefits offered by this job

Health, Dental, and Vision packages

Short-Term and Long-Term Disability

Life Insurance

401k with company match

Paid Time Off and Holidays

Job summary

DataBank Holdings Ltd. in Dallas, TX seeks a Junior Physical Security Engineer to support the design, implementation, and maintenance of security technology across DataBank facilities and data centers.

This entry-level role assists senior engineers with access control, CCTV, and alarm systems, gaining hands-on experience while helping ensure uptime and regulatory compliance. You will learn to work with Lenel, CCure, Genetec, Exacq, and BioConnect, participate in on-call rotations, and contribute

Qualifications

• 1–2 years of IT support, facility operations, or physical security experience.

Responsibilities

• Assist installation, configuration, and preventive maintenance of physical security systems, including Lenel, CCure, Genetec, Exacq, BioConnect.

Skills

Physical security concepts

Windows OS familiarity

IP networking basics

Fast learner

Attention to detail

Communication skills

Team oriented

Tools

Lenel

CCure

Genetec

Exacq

BioConnect

Job description

DataBank Holdings Ltd. is a leading provider of enterprise-class data center, cloud, and interconnection services, offering customers 100% uptime availability of data, applications, and infrastructure. DataBank's managed data center services are anchored in world-class facilities. Our customized technology solutions are designed to help customers effectively manage risk, improve their technology performance and allow them to focus on their core business objectives. DataBank is headquartered in the historic former Federal Reserve Bank Building, in downtown Dallas, TX.

DataBank is proud to be an Equal Opportunity Employer. Our work culture at DataBank does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veterans' status, gender, gender identity, gender expression, genetic information, sexual orientation, or any other characteristic protected by applicable federal, state, or local law.

Position Summary

The Junior Physical Security Engineer supports the design, implementation, and maintenance of physical security technology across DataBank's facilities and data centers. This entry -level position assists senior engineers in operating and troubleshooting access control, CCTV, and alarm systems, ensuring all components perform reliably and in compliance with company policies and regulatory standards. The role is focused on hands-on learning, supporting installations, monitoring system health, assisting with incident response activities, and gaining familiarity with enterprise-grade physical security platforms. The Junior Physical Security Engineer contributes to a secure and compliant facility environment by following established procedures and collaborating closely with engineering, operations, and vendor teams.

Primary Responsibilities

• Assist with installation, configuration, and preventive maintenance of physical security systems, including Lenel, CCure, Genetec, Exacq, BioConnect, and related technologies.
• Support day-to-day system monitoring, alarm review, and response coordination.
• Perform initial troubleshooting and escalate issues to senior team members or vendors as appropriate.
• Assist with provisioning, modification, and auditing of access control credentials for employees, contractors, and visitors.
• Support physical inspections and equipment verification across facilities.
• Document maintenance activities, incidents, and access events in accordance with internal procedures.
• Help maintain inventories of cameras, controllers, and related security hardware.
• Participate in scheduled on-call rotation for alarms or system incidents under supervision.
• Conduct incident response activities as directed by the incident response commander.
• Collaborate with IT and Operations to validate connectivity and uptime of critical systems.
• Use company ticketing and asset management tools to log, track, and close tasks.
• Follow safety, security, and compliance procedures relevant to regulated environments such as FedRAMP, PCI DSS, ISO 27001, and NIST 800-53.
• Participate in facility safety audits, emergency response drills, and ensure adherence to OSHA and NFPA standards.
• Assist in generating and maintaining compliance documentation, including audit evidence for SOC, FedRAMP, and PCI reviews.
• Partner with data center operations, project managers, and customers to coordinate security system maintenance and upgrades with minimal impact to facility uptime.

Required Skills and Competencies

• Basic understanding of physical security concepts (access control, perimeter security, surveillance and monitoring, intrusion detection, physical asset protection).
• Familiarity with Windows OS, Office 365, basic IP networking concepts, and troubleshooting.
• Basic understanding of how access control, video, and alarm platforms integrate with each other and with broader IT infrastructure.
• Ability to learn quickly in a fast-paced technical environment.
• Strong attention to detail, documentation, and follow-through.
• Effective communication skills and professional interaction with employees, vendors, and visitors.
• Dependable, safety-conscious, and team-oriented

Experience and Qualifications

• 1 - 2 years of experience in IT support, facility operations, or physical security required.
• Familiarity with security systems or basic electronics is a plus.
• Relevant coursework or training in security, IT, or electronics preferred but not required.
• U.S. Citizenship required; must successfully pass a background/security investigation.
• No firearms use is authorized or required.

Benefits

• Health, Dental, and Vision packages
• Short-Term and Long-Term Disability Insurance
• Life Insurance
• 401k with company match
• Paid Time Off and Holidays