Junior Network Engineer - Onsite Lab & Infrastructure Support

Zachary Piper Solutions; Raleigh (NC); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Full comprehensive benefits

PTO and holidays

Job summary

Piper Companies is seeking a Jr. Network Engineer to join a technology organization supporting a sophisticated on-premises lab and certification environment in the RTP area. The Jr.

Network Engineer will work closely with senior infrastructure leadership to maintain shared network and systems resources, troubleshoot technical issues, and provide hands‑on support across networking, systems administration, and lab infrastructure. The Jr.

Qualifications

• 2+ years of professional experience in network engineering, systems administration, IT infrastructure, or a related technical role.
• CCNA‑level networking knowledge with an understanding of network troubleshooting, switching, routing, and Layer 1 technologies; CCNA certification is highly preferred.
• Hands‑on experience with network maintenance, patching, cabling, infrastructure troubleshooting, and general IT support.
• Exposure to systems administration, operating systems, security, or other areas of IT infrastructure is preferred.
• Previous experience working within an MSP environment or Cisco TAC is highly desirable.
• Strong troubleshooting skills with the ability to work across networking, systems, hardware, and other infrastructure technologies.
• Self‑motivated, proactive, and eager to take ownership of technical responsibilities in a multi‑tool environment.

Responsibilities

• Maintain and support network infrastructure within a shared on-premises lab environment used by approximately 30-50 end users.
• Perform hands‑on network maintenance, Layer 1 troubleshooting, patching, cabling, and general infrastructure support.
• Troubleshoot network, operating system, hardware, and connectivity issues across the lab environment.
• Assist with systems administration, help desk support, lab administration, and other day‑to‑day infrastructure needs.
• Support shared technology resources used by teams responsible for certification of Cisco on‑premises products for global certification programs.
• Collaborate closely with senior infrastructure personnel while gradually taking ownership of network and systems administration responsibilities.
• Assist with maintaining a reliable lab environment and supporting the introduction of additional cloud and infrastructure technologies.

Skills

CCNA knowledge

Network troubleshooting

Layer 1 technologies

Systems administration exposure

MSP/Cisco TAC experience

Tools

Cisco IOS

MSP tooling

Job description

Piper Companies is seeking a Jr. Network Engineer to join a technology organization supporting a sophisticated on-premises lab and certification environment in the RTP area. The Jr.

Network Engineer will work closely with senior infrastructure leadership to maintain shared network and systems resources, troubleshoot technical issues, and provide hands‑on support across networking, systems administration, and lab infrastructure. The Jr.