Junior Network Engineer

El Paso Community College; El Paso (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

El Paso Community College is seeking a Network Engineer responsible for monitoring and troubleshooting the district-wide network, including VoIP and wireless systems, with on-site work essential. You will deploy and manage monitoring tools, analyze data, and collaborate with the Network Engineer to implement improvements.

The role requires configuring devices, ensuring security, and producing capacity and incident reports.

Qualifications

• Bachelor's degree and five years of related experience or equivalent
• Cisco CCNA or CCNP certification or certification pursued within six months of hire
• Excellent oral and written communication skills
• Experience troubleshooting basic and complex network, wireless, and VoIP systems
• Working knowledge of IT networks, server administration, data protection and disaster recovery
• Experience in packet capturing and interpretation
• Strong interpersonal and organizational skills
• Effective planning skills
• Experience generating performance analysis reports
• Experience with high-capacity routers and Ethernet switches
• Experience generating proposals
• Willingness to be on-call and respond after hours
• Ability to manage multiple projects simultaneously
• Comprehensive knowledge of IP routing and T1/PRI/ISDN circuits

Responsibilities

• Monitor and troubleshoot the district-wide network and VoIP systems
• Deploy, maintain, and manage network monitoring software to track LAN performance
• Analyze collected data, prepare network status reports, and collaborate with the Network Engineer for improvements
• Monitor network performance using diagnostic tools to identify errors and service disruptions
• Notify affected departments of outages and document network issues
• Configure network devices to implement design specifications (routing, VLANs, LANs) with security standards
• Use network monitoring tools to analyze user activity and resource utilization
• Prepare detailed reports to support capacity planning and network expansion
• Perform other duties as assigned

Skills

Oral and written communication

Network troubleshooting

VoIP

IP routing & circuits

Wireless networking

Interpersonal skills

Organizational skills

Planning

Education

Bachelor's Degree

Cisco CCNA/CCNP certification

Tools

Cisco routers

Ethernet switches

VLANs

Network monitoring tools

VoIP systems

Job description

Responsible for monitoring and troubleshooting the district-wide network, and configuring and managing network devices, including wireless Voice over IP (VoIP) systems. In-person work on campus is an essential function of this position.Deploy, maintain, and manage network monitoring software to track LAN performance, including baseline metrics, error rates, congestion, and overall efficiency. Analyze collected data, prepare network status reports, and collaborate with the Network Engineer to implement infrastructure design improvements.

Monitor network performance using diagnostic tools to identify errors and service disruptions. Troubleshoot and resolve issues through diagnostics and analysis, escalating complex problems to the appropriate technical contact. Notify affected departments of outages and generate clear, concise reports documenting network errors and service interruptions.

Configure network devices to implement design specifications and maintain consistency across subsystems such as routing, VLANs, and LANs. Ensure all configurations follow security best practices and compliance standards.

Utilize network monitoring tools to analyze user activity and resource utilization. Prepare detailed reports to support capacity planning and future network expansion.

Perform other duties as assigned.

Required Qualifications

1. 1. Bachelor’s Degree and five (5) years of related experience or an equivalent combination of education and experience which demonstrates possession of the required knowledge, skills, and abilities.
2. NOTE: A copy of the transcript reflecting this required education MUST be submitted for consideration and reflect completed coursework and degrees conferred. The candidate must be fully qualified for the position at the time of application.
3. 2. Cisco Certified Network Associate (CCNA) or Cisco Certified Network Professional (CCNP), or obtain Cisco certification within six (6) months of hire.
4. 3. Effective oral and written communication skills.
5. 4. Experience performing basic and complex network, wireless, and VoIP troubleshooting and preventive maintenance.
6. 5. Working knowledge of principles and practices of Information Technology, networks, Internet technologies, server and systems administration, data protection, and disaster recovery strategies.
7. 6. Experience in packet capturing and interpretation.
8. 7. Effective interpersonal and organizational skills.
9. 8. Effective planning skills.
10. 9. Experience generating and reviewing performance analysis reports.
11. 10. Experience with high-capacity routers and Ethernet switches.
12. 11. Experience generating proposals.
13. 12. Must be willing and able to be on-call and must respond after hours to correct system problems, meet system installation, and maintenance.
14. 13. Ability to manage multiple projects simultaneously.
15. 14. Comprehensive knowledge of IP routing and T1/PRI/ISDN circuits.

Special Conditions

1. 1. This is a security-sensitive position as defined under the Texas Education Code, Section 51.215; the successful applicant will be required to undergo a criminal background check, as permitted and/or required by applicable law, and in accordance with the College’s policies and procedures.

Out-of-town candidates invited for an on-campus interview will be reimbursed for one-half of the transportation cost for travel performed within the United States. The College will arrange and pay for up to two nights lodging.

In accordance with federal law and as a condition of employment, the successful candidate must furnish documentation verifying employment authorization eligibility and identity before being employed.

The El Paso Community College County District does not discriminate on the basis of race, color, national origin, religion, sex, age, disability and veteran status.

Physical Requirements

While performing the duties of this job, the employee is frequently required to sit, talk, or hear. The employee is occasionally required to stand, walk, use hands to handle or feel, reach with hands and arms, and stoop, kneel, crouch, or crawl. The employee must occasionally lift 10 pounds and move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.