Junior IT System Administrator - NOT REMOTE (Sioux Falls, SD)

Lensa; United States; Remote; USD 45,000 - 65,000; Full time

Job summary

An established industry player is looking for a Junior IT System Administrator to join their team in Sioux Falls, SD. This full-time role focuses on implementing and supporting technology infrastructure, including diagnosing issues and providing help desk support. Ideal candidates will possess strong teamwork and communication skills, with a solid foundation in customer service. The company offers a comprehensive benefits package, ensuring a supportive environment for professional growth. If you are eager to make a difference in a dynamic setting, this opportunity is perfect for you.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) with Employer Match

PTO

Employee Discounts

Qualifications

• 1+ year of customer support/help desk experience required.
• Strong communication and analytical skills are essential.

Responsibilities

• Diagnose and resolve hardware, software, and network issues.
• Monitor IT operations and respond to alerts.

Skills

Customer Service

Analytical Skills

Communication Skills

Teamwork

Education

Associate Degree

Tools

MS Windows

Active Directory

VMware

Job description

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Lensa is the leading career site for job seekers at every stage of their career. Our client, Billion KIA of Missoula, is seeking professionals. Apply via Lensa today!

Junior IT System Administrator - NOT REMOTE (Sioux Falls, SD)

Job Details

• Level: Undisclosed
• Job Location: Sioux Falls, SD
• Position Type: Full Time

Job Description

The Junior IT System Administrator is responsible for the implementation and support of technology infrastructure including hardware, software, and office systems. The role involves diagnosing issues, providing help desk support, and maintaining technical documentation. Strong teamwork, customer service, analytical, organizational, and communication skills are essential. The position requires working in person, not remotely.

Essential Functions

• Diagnose and resolve hardware, software, and network issues.
• Monitor IT operations and respond to alerts.
• Install and configure servers, workstations, and IT equipment.
• Communicate plans, progress, and issues effectively.
• Verify resolution with users and update ticketing systems.
• Maintain technical documentation.
• Track and prioritize support requests.
• Contribute to process improvements.
• Maintain confidentiality.
• Perform other duties or projects as assigned.

Qualifications

• Associate degree.
• At least 1 year of customer support/help desk experience.
• Excellent customer service skills.
• Strong communication, interpersonal, and analytical skills.
• Ability to work independently and in a dynamic environment.
• Desirable knowledge: MS Windows, Active Directory, VMware, networking fundamentals, information security.

Benefits

Billion Automotive offers a comprehensive benefits package including health, dental, vision, life, disability insurance, 401(k) with employer match, PTO, holidays, employee discounts, and growth opportunities.