Junior Investigation Specialist - Houston, TX

Zedcor-Security-Solutions; Spring (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

Zedcor Inc. seeks a Junior Investigation Specialist to analyze video footage, investigate incidents, and support site evaluations. This role requires meticulous attention to detail, strong analytic skills, and clear written and verbal communication with clients and branch managers.

The position emphasizes reliability, computer proficiency, speedy typing, and professional communication by phone and email. A 12-hour shift on a 4-on/4-off rotation is required.

Qualifications

• Above-average computer skills and ability to navigate multiple systems efficiently.
• Excellent typing skills (speed and accuracy required).
• Strong communication skills (phone and email required).
• Proficiency with Microsoft Office and Outlook.
• Ability to stay focused during extended video review sessions.
• Availability for 12-hour shift on a 4 on / 4 off rotation.

Responsibilities

• Review video footage to identify, assess, and report incidents.
• Contact clients or branch managers for information and updates on investigations.
• Perform site video evaluations ensuring compliance with safety and security procedures.
• Prepare accurate, timely reports from review findings.
• Collaborate with supervisors to address issues.
• Maintain confidentiality and handle sensitive information discreetly.
• Adhere to company policies and standards.

Skills

Computer skills

Typing skills

Communication skills

Office & Outlook

Tools

Microsoft Office

Outlook

Job description

About Zedcor Inc.

Zedcor Inc. (TSX-V:ZDC) is disrupting the traditional physical security industry through its proprietary MobileyeZ™ security towers by providing turnkey and customized mobile surveillance and live monitoring solutions to blue-chip customers across North America. The Company continues to expand its established platform of MobileyeZ™ towers in Canada and the United States, with emphasis on industry leading service levels, data-supported efficiency outcomes, and continued innovation. Zedcor services the Canadian market through equipment and service centers currently located in British Columbia, Alberta, Manitoba, and Ontario. The Company continues to advance its U.S. expansion which now has the capacity to service markets throughout the Midwest with locations throughout Texas Colorado, Arizona, Nevada and Florida.

For more information, check out www.zedcor.com.

Position Overview

Zedcor is seeking a Junior Investigation Specialist to analyze video footage, investigate incidents, and support job site evaluations. This role requires a high level of attention to detail, strong analytical skills, and the ability to accurately document and communicate findings. The Specialist will play a key role in supporting workplace safety, security, and operational excellence.This position requires strong computer proficiency, excellent typing skills, and the ability to communicate clearly and professionally via phone and email.

Key Responsibilities

• Conduct detailed reviews of video footage to identify, assess, and report on incidents.
• Contact clients or branch managers to obtain information or to provide updates on investigations.
• Perform job site video evaluations to ensure compliance with established safety, security, and operational procedures.
• Prepare accurate and timely reports based on review findings.
• Collaborate with supervisors and relevant departments to address identified issues.
• Maintain confidentiality and handle sensitive information with discretion.
• Adhere to company policies, standards, and best practices.
  

Qualifications & Requirements

Minimum Requirements

• Above-average computer skills and ability to navigate multiple systems efficiently
• Excellent typing skills (speed and accuracy required)
• Strong communication skills (phone and email required)
• Proficiency with Microsoft Office and Outlook
• Ability to stay focused during extended video review sessions
• Availability for 12-hour shift on a 4 on / 4 off rotation
  

Preferred Requirements

• Strong data entry and documentation skills
• Comfortable in a desk-based, computer-intensive role
  

Why Join Zedcor?

At Zedcor, you won’t just maintain systems, you’ll help build and shape the future of security technology. We provide the tools, mentorship, and the environment to help you thrive and grow in your career. If you’re looking to take your skills to the next level, Zedcor offers a dynamic and rewarding opportunity.

Equal Opportunity Statement

Zedcor Inc. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of Zedcor to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver’s license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.

The following link provides more information regarding the Federal laws prohibiting discrimination in employment: EEO is the Law – Notice of Applicant Rights Under the Law.