Junior Human Resources Associate Internship

L'Oréal; Tampa (FL); On-site; USD 28,929 - 38,572; Full time

Benefits offered by this job

Hybrid work policy

Discounted products access

ELearnings & mentorship

Employee resource groups

Mental health & wellness programs

Job summary

L'Oréal USA is offering a 12‑month Junior Human Resources Associate program in Tampa for recent graduates. You will gain hands‑on experience across HR case management, data administration, leaves and accommodations, payroll inquiries, and HR documentation.

You will work with our HR team, learn about our processes, and develop hands‑on experience with industry‑leading HR systems while supporting multiple HR functions in a fast‑paced environment.

Qualifications

• Bachelor's degree received within the last 12 months in Human Resources, Business Administration, Communications, or a related field — OR Master's degree received within the last 12 months with no more than a 6‑month gap in education history
• 3.0 GPA or higher
• Prior internship or office experience preferred
• Strong attention to detail, critical thinking, and organizational skills
• Excellent written and verbal communication skills with the ability to simplify complex information
• High emotional intelligence, cross‑cultural awareness, and a strong sense of confidentiality
• Customer service mindset with the ability to manage multiple priorities in a fast‑paced environment
• Proficiency in Microsoft Office Suite (Outlook, Teams, Excel, Word, PowerPoint)

Responsibilities

• Serve as a point of contact for employee HR inquiries through multiple channels with timely, accurate responses
• Triage, document, and manage cases in the HR case management system
• Guide employees through HR policies, processes, and resources with a customer service orientation
• Process and audit HR data transactions to ensure accuracy and compliance across HR systems
• Support data entry, maintenance, and validation within HRIS platforms and assist with reporting
• Respond to payroll and timekeeping questions and support the Payroll team
• Administer leave programs including FMLA and disability
• Maintain confidential HR records and coordinate with Payroll, Benefits, and third‑party admins
• Create and maintain internal HR documents and SOPs
• Assist with onboarding, tuition reimbursement, and policy compliance tracking
• Lead independent projects and participate in team meetings to build HR knowledge

Skills

Customer service

Attention to detail

Communication

Microsoft Office

Education

Bachelor's degree (last 12 months) in HR or related

Master's degree (last 12 months) with ≤6 month gap

Tools

ServiceNow

SuccessFactors

Job description

Job Title: 12 Month Junior Human Resources Associate

Location: Tampa, Florida, USA

Function: Human Resources

Program Duration: 12 Months

Who We Are

For more than a century, L'Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity, and responsibility to satisfy all beauty needs and desires in their infinite diversity.

What You Will Learn

Come and be a part of the exciting and dynamic world of L'Oréal USA as a 12-Month Junior Human Resources Associate. This extraordinary paid opportunity is designed for a recent graduate looking to build foundational HR knowledge across a broad range of functions — including employee case management, HR data administration, leaves and accommodations, payroll inquiry support, and HR documentation. You will work alongside our world‑class HR team, gain exposure to senior leadership, and develop hands‑on experience with industry‑leading HR systems and processes. If you love people, are passionate about beauty, and possess an entrepreneurial spirit, this is the role for you!

What You Will Do

HR Case Management & Employee Support

• Serve as a point of contact for employee HR inquiries received through multiple channels, providing timely, accurate, and professional responses
• Triage, document, and manage cases within the HR case management system, escalating complex matters as appropriate
• Guide employees through HR policies, processes, and available resources with a strong customer service orientation

HR Data Administration

• Process and audit HR data transactions to ensure accuracy, integrity, and compliance across HR systems
• Support data entry, maintenance, and validation within HRIS platforms and assist with regular and ad‑hoc reporting needs
• Identify data discrepancies and partner with the appropriate teams to resolve

Payroll Inquiry Support

• Respond to employee and HR payroll‑related questions including timekeeping, pay calculations, and deductions
• Develop a working understanding of payroll and timekeeping logic to address common inquiries and route complex matters to the appropriate resolution team
• Partner with the Payroll team on day‑to‑day inquiry support

Leaves of Absence & Accommodations Administration

• Administer leave programs including FMLA, short‑term and long‑term disability, parental leave, and company‑specific leaves
• Manage workplace accommodation requests end‑to‑end, supporting the ADA interactive process in collaboration with employees, managers, and medical professionals
• Communicate eligibility, process requirements, and outcomes to employees clearly and empathetically
• Maintain accurate, confidential records and coordinate with Payroll, Benefits, and third‑party administrators throughout

HR Documentation & Process Support

• Create and maintain internal HR documents including SOPs, process guides, FAQs, and training materials
• Partner with HR subject matter experts to translate complex processes into clear, accessible content
• Review and improve existing documentation for accuracy, consistency, and usability

General HR Administrative Support

• Assist with onboarding administration, Tuition Reimbursement processing, Employee Verifications, and policy compliance tracking
• Lead independent projects and contribute to HR team initiatives as assigned
• Participate in team meetings and training sessions to continuously build HR knowledge and skills

Required Qualifications

What We Are Looking For

• Bachelor's degree received within the last 12 months in Human Resources, Business Administration, Communications, or a related field — OR Master's degree received within the last 12 months with no more than a 6‑month gap in education history
• 3.0 GPA or higher
• Prior internship or office experience preferred
• Strong attention to detail, critical thinking, and organizational skills
• Excellent written and verbal communication skills with the ability to simplify complex information
• High emotional intelligence, cross‑cultural awareness, and a strong sense of confidentiality
• Customer service mindset with the ability to manage multiple priorities in a fast‑paced environment
• Proficiency in Microsoft Office Suite (Outlook, Teams, Excel, Word, PowerPoint)

Preferred Qualifications

• Experience with case management platforms (ServiceNow or equivalent)
• Familiarity with HRIS platforms (SuccessFactors or equivalent)
• Exposure to leaves of absence, ADA accommodations, or HR compliance
• Spanish language proficiency — highly preferred

What's In It For You

Salary Range: $24.50/Hour (The actual compensation will depend on a variety of job‑related factors which may include geographic location, work experience, education, and skill level)

• Hybrid Work Policy and Flexible Time Off — Paid Holidays, PTO, Volunteer Time, Summer Fridays & More
• Access to Company Perks — VIP Access to L'Oréal's Internal Shop for Discounted Products
• Learning & Development — Unlimited E‑learnings, Lunch & Learn Sessions, Mentorship Programs & More
• Employee Resource Groups — Think Tanks and Innovation Squads
• Access to Mental Health & Wellness Programs

We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation, please contact [e-mail]. Accommodations may be requested at any time.

Our Safe Together Plan:

Your safety is our highest priority. We will proceed with caution and adhere to enhanced protection standards to ensure our sites are safe for all employees. We must all operate with the shared responsibility for each other's health & safety in mind.