Junior HR Associate at L'Oréal

Wayne State University; Tampa (FL); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

Flexible Time Off

Perks access

Learning & Development

Employee Resource Groups

Job summary

L'Oréal is seeking a highly motivated Junior HR Associate to join the BEST HR, Employee Support team in the US. This entry-level role focuses on HR documentation, leaves, accommodations, and employee support, with Service Now as a key platform.

You will create and maintain internal docs, explain policies clearly, and work with payroll, benefits, and cross-functional teams to ensure accurate records and timely processes. A recent HR degree and strong writing skills are essential.

Qualifications

• Entry-level position with a recent degree in HR or related field.
• Bachelor's degree within last 12 months or Master's degree within last 12 months (max 6 month education gap).
• Minimum 3.0 GPA; strong writing and communication skills.

Responsibilities

• Accommodation Case Triage & Management: be the first contact for accommodation requests.
• Leaves of Absence Administration: manage FMLA, disability, parental leaves, and other leaves.
• Employee Communication & Support: explain HR policies and confidentiality in accommodations/leaves.
• Compliance & Documentation: ensure ADA compliance and up-to-date employment law knowledge.
• Document Creation & Management: write SOPs, handbooks, FAQs, training materials.
• Business Process Analysis & Development: observe HR processes and help document improvements.
• Technical Writing Support: translate complex HR processes into user-friendly docs, using Service Now.
• Document Analysis & Cross-functional Work: review existing docs and validate content with HR partners.
• General HR Support: assist with HR admin tasks and participate in team meetings.

Skills

Writing skills

Analytical aptitude

Organizational skills

Interpersonal skills

Problem-solving

Technical aptitude

Education

Bachelor's degree in HR

Master's degree in HR

Tools

Service Now

Job description

At L'Oréal, we believe that beauty is about diversity, innovation, and passion. We're a world leader in the cosmetics industry, and our mission is to offer all women and men worldwide the best of cosmetics innovation in terms of quality, efficacy, and safety. We're constantly seeking talented individuals to join our dynamic teams and contribute to our success.

What You Will Learn

L'Oréal is seeking a highly motivated and detail-oriented Junior HR Associate to join our BEST HR, Employee Support team. This entry-level role is perfect for a recent graduate looking to kickstart their career in HR documentation and support, as well as critical employee support functions related to accommodations and leaves. The successful candidate will play a crucial role in creating and maintaining high-quality internal documentation, supporting our Service Now platform (as a documentation tool), ensuring clear communication across various business functions, and directly assisting employees with accommodation and leave requests.

Key Responsibilities:

• Accommodation Case Triage & Management:
  • Serve as the initial point of contact for employees requesting workplace accommodations.
  • Triage incoming accommodation requests, gathering necessary information and documentation.
  • Collaborate with employees, managers, and medical professionals to understand limitations and potential reasonable accommodations.
  • Maintain accurate and confidential records of all accommodation requests and outcomes.
  • Assist in the implementation and monitoring of approved accommodations.
• Leaves of Absence Administration:
  • Administer various types of leaves of absence, including FMLA, short-term disability, long-term disability, parental leave, and other company-specific leaves.
  • Communicate leave eligibility requirements and processes to employees clearly and empathetically.
  • Provide comprehensive leave packets, including all required forms and documentation.
  • Track leave periods, ensuring accurate record-keeping and timely follow-ups.
  • Coordinate with payroll, benefits, and third-party administrators to ensure seamless leave management.
• Employee Communication & Support (Accommodations & Leaves):
  • Act as a compassionate and knowledgeable resource for employees regarding HR policies, procedures, and benefits related to accommodations and leaves.
  • Clearly explain complex processes and documentation requirements in an accessible manner.
  • Maintain a high level of confidentiality and discretion in all employee interactions.
  • Foster a supportive environment, ensuring employees feel heard and understood.
• Compliance & Documentation (Accommodations & Leaves):
  • Ensure all accommodation and leave processes adhere to federal, state, and local regulations, with a strong emphasis on the Americans with Disabilities Act (ADA) and its interactive process requirements.
  • Maintain up-to-date knowledge of relevant employment laws and HR best practices.
  • Prepare and process all necessary documentation accurately and efficiently.
  • Assist in the development and refinement of HR policies and procedures related to accommodations and leaves.
• Document Creation & Management:
  • Develop, write, and update a variety of internal documents, including HR process guides, standard operating procedures (SOPs), employee handbooks, FAQs, and training materials, ensuring accuracy, clarity, and consistency.
• Business Process Analysis & Development:
  • Actively engage in job shadowing with HR peers and observe live task completion to understand current business processes. Based on these observations, contribute to analyzing, documenting, and developing improved or standardized processes to enhance efficiency and clarity within HR operations.
• Technical Writing Support:
  • Engage in job shadowing with HR subject matter experts (SMEs) to understand complex HR processes and systems, translating this information into accessible and user-friendly documentation for employees, often utilizing platforms like Service Now for content delivery.
• Document Analysis:
  • Review existing HR documentation for completeness, accuracy, and adherence to established guidelines, identifying areas for improvement and standardization.
• Work closely with cross-functional teams within HR and other business units to gather information and validate content related to employee support.
• Communication:
  • Contribute to fostering effective internal communication by ensuring HR documentation is easy to understand and readily available to employees.
• General HR Support:
  • Assist with other HR administrative tasks and projects as assigned, contributing to the overall efficiency of the Employee Support Center.
  • Participate in HR team meetings and training sessions to enhance skills and knowledge.

What We Are Looking For

Qualifications:

• Experience: This is an entry-level position. Previous internship or project experience in writing, communications, or HR support is a plus.
• Education: Candidates must have received a bachelor’s degree in an HR-related area of study within the last 12 months OR must have graduated with a master’s degree within the last 12 months with no more than a 6-month gap in education history.
• Possess a 3.0 GPA or higher.
• Writing Skills: Exceptional written communication skills with a keen eye for detail, grammar, and style; ability to translate complex HR information into clear, concise, and engaging content.
• Analytical Aptitude: Ability to observe, analyze, and synthesize information from various sources to identify process improvements and create structured documentation.
• Technical Aptitude: Ability to quickly learn and adapt to new software and systems, including experience or familiarity with documentation tools and platforms.
• Organizational Skills: Strong organizational skills with the ability to manage multiple tasks, prioritize effectively, and meet deadlines in a fast-paced environment.
• Interpersonal Skills: Excellent verbal communication and interpersonal skills, with the ability to collaborate effectively with various stakeholders.
• Problem-Solving: Proactive approach to identifying and solving documentation-related challenges within an HR context.

What’s In It for You

• Flexible Time Off(Paid Company Holidays, PTO, Volunteer Time, Summer Fridays & More!)
• Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products)
• Learning & Development Opportunities for Career Progression(Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
• Employee Resource Groups(Think Tanks and Innovation Squads)
• A dynamic and inclusive work environment at a global leader in beauty.
• Exposure to innovative HR projects and technologies.
• A collaborative team culture that values creativity and initiative.

Don’t meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply! You may just be the right candidate for this or other roles!

We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

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