Junior Forward Deployed Engineer (FDE)

Craigslist (boston); Boston (MA); On-site; USD 48,000 - 90,000; Full time

Job summary

United States Digital Space LLC is seeking a customer-facing contractor with 1–3 years of experience in software-related roles to help deploy, customize, and troubleshoot our software in client environments.

The role bridges the core engineering team and clients, requiring clear communication, basic scripting, and API usage to tailor configurations and integrations for various client workflows.

Qualifications

• 1–3 years of professional experience in software engineering, technical support, solutions engineering, or a related technical role.
• Proficiency in at least one programming or scripting language (e.g., Python, JavaScript, Bash, or SQL).
• Familiarity with cloud platforms (AWS, Azure, or GCP), Unix/Linux environments, and API integrations.
• Strong verbal and written communication skills with a customer-first mindset.
• Adaptability to thrive in a fast-paced environment and manage multiple client tasks simultaneously.
• Bachelor’s degree in C is required.

Responsibilities

• Assist in deployment, configuration, and integration of software platforms into client environments.
• Serve as the primary technical point of contact during onboarding and explain concepts to technical and non-technical users.
• Diagnose, reproduce, and resolve client-reported issues; escalate complex bugs to engineering.
• Write basic scripts or use APIs to build custom configurations and integrations for client workflows.
• Create deployment guides, knowledge base articles, and client-facing troubleshooting docs.

Skills

Programming basics

Cloud platforms

Unix/Linux

Communication

Education

Bachelor’s degree in C

Tools

Python

JavaScript

SQL

Job description

QR Code Link to This PostExperience Level: 1–3 years

Position Overview

We are seeking a motivated, customer-facing to join our team as a contractor. In this role, you will bridge the gap between our core engineering team and our clients. You will be responsible for deploying, customizing, and troubleshooting our software solutions directly within client environments.This is an ideal role for a junior developer, systems engineer, or technical support specialist with 1 to 3 years of experience who enjoys solving complex technical puzzles and working directly with stakeholders.

Key Responsibilities

• Technical Deployment: Assist in the installation, configuration, and integration of our software platforms into client environments.
• Client Collaboration: Act as the primary technical point of contact during onboarding, explaining technical concepts clearly to both technical and non-technical users.
• Problem Solving: Diagnose, reproduce, and resolve technical issues reported by clients, escalating complex bugs to the core engineering team.
• Customization: Write basic scripts or utilize APIs to build custom configurations and integrations tailored to specific client workflows.
• Documentation: Create clear deployment guides, internal knowledge base articles, and client-facing troubleshooting documentation.

Qualifications & SkillsExperience: 1–3 years of professional experience in software engineering, technical support, solutions engineering, or a related technical role.

• Programming Basics: Proficiency in at least one programming or scripting language (e.g., Python, JavaScript, Bash, or SQL).
• Technical Environment: Familiarity with cloud platforms (AWS, Azure, or GCP), Unix/Linux environments, and API integrations.
• Communication: Strong verbal and written communication skills with a customer-first mindset.
Adaptability: Ability to thrive in a fast-paced environment and manage multiple client tasks simultaneously.
• Education: Bachelor’s degree in C