Junior Field Services Engineer

Baker Hughes; Sharonville (OH); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Paid travel time

Comprehensive private medical care

Generous parental leave

Mental health resources

Job summary

Baker Hughes is looking for a Junior Field Services Engineer in Sharonville, Ohio. This role involves delivering services such as maintenance, troubleshooting, and installation of Waygate Technologies equipment, specifically focused on industrial X-ray systems.

With responsibilities including technical support and ensuring customer satisfaction, candidates must have a relevant technical degree and be prepared for extensive travel. The position offers comprehensive benefits, including health coverage and paid travel time.

Qualifications

• Four-year technical degree with experience diagnosing and repairing mechanical or electronic equipment.
• Ability to lift/move up to 50 lbs.
• Must undergo background checks.

Responsibilities

• Maintain and repair industrial X-ray systems.
• Provide technical support to customers.
• Complete service reports and documentation.

Skills

Diagnosing mechanical and electronic systems

Troubleshooting

Maintenance skills

Customer support

Education

Four-year technical degree in relevant fields

Job description

Junior Field Services Engineer

Deliver a wide range of services including standard maintenance, troubleshooting, installation, and calibration of Waygate Technologies equipment. Work on Phoenix 2D & 3D CT X‑ray testing machine hardware and software at both Waygate and customer locations. This role requires extensive travel, expected to exceed 70%.

Responsibilities

• Maintaining, repairing, and installing industrial X‑ray systems and supporting peripheral equipment such as X‑ray tubes, generators, coolers, scanners, stepper motors/controllers, power supplies, high‑voltage control circuits, motion control systems, and high‑end PCs.
• Providing technical support to customers via phone and on-site service visits.
• Completing service reports, invoicing packages, and administrative documentation in a timely manner.
• Driving customer satisfaction by delivering high‑quality service and honoring commitments.
• Monitoring site safety throughout the execution of all work scopes.

Qualifications

• Four‑year technical degree (AEET, AMET) with experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment OR four‑year degree in Electronics (BSEET, BSEE) or Mechanics (BSMET, BSME).
• Ability to regularly lift/move up to 20 lbs. and frequently lift/move up to 50 lbs.
• Willingness to undergo background checks including employment verification, criminal history, driving record, and education.
• Ability to travel up to 70% of the time.
• Valid driver’s license and passport (or ability to obtain one).
• Valid U.S. citizenship status.

Benefits

• 70% or more travel, with paid travel time and overtime work exceeding 8 hours per day.
• Requirement to live within driving distance of an airport.
• Contemporary work‑life balance policies and well‑being activities.
• Comprehensive private medical care options.
• Life insurance and disability programs.
• Tailored financial programs and education assistance.
• Generous parental leave.
• Mental health resources.
• Dependent care support.
• Additional voluntary benefits.

This position requires current work authorization in the country of employment. The employer is unable to provide or continue work authorization sponsorship for this role.

You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.

This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.

The Baker Hughes internal title for this role is: Services Professional - On Site Services.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.