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Junior Client Service Sales Manager

SATX Marketing Group

Converse (TX)

On-site

USD 50,000 - 70,000

Full time

7 days ago
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Job summary

SATX Marketing Group is seeking a Junior Client Service Sales Manager to support a premium client in telecommunications. This role emphasizes proactive communication and project management from inception to completion, ensuring client satisfaction and engagement in a fast-paced environment. Ideal candidates will possess a bachelor's degree and relevant client-facing experience, alongside exceptional teamwork and creative problem-solving skills.

Qualifications

  • 2-4 years of experience in a client-facing role.
  • Team player able to meet goals and deadlines.
  • Able to think on your feet and make quick decisions.

Responsibilities

  • Provide superior client experience and uphold brand standards.
  • Work cross-functionally with internal teams to improve client experiences.
  • Manage inquiries and requests through client agreement timelines.

Skills

Exceptional student mentality
Team player
Creative thinking
Ability to work in a fast-paced environment
Decision-making skills

Education

Bachelor's degree from accredited college or university

Job description

Do you believe that all it takes is a little communication and a smile to solve most problems?

Are you passionate about introducing solutions to clients they haven't even been aware of?

Are you ready to grow your career and work for a company that you believe in?

Three times yes? Then we need to meet you!

Our companyis looking for a Junior Client Service Sales Manager to proactively support and provide direct customer service strategies for a renowned client in the telecommunications industry. As the Junior Client Service Sales Manager, you will fuel the client's excitement as their direct point of contact. We need someone in this role who has successfully built, coordinated, and executed client projects from inception to completion. Our ideal candidate has a hunter-mentality and is not afraid to roll their sleeves up.

What You Will Accomplish Every Day:

  • Provide a superior client experience by maintaining brand standards, delivering exceptional customer service, and upholding our core values
  • Apply knowledge of products and services to successfully process tasks and requests to meet client expectations
  • Work cross-functionally with the Client Services Sales Management and Quality Assurance teams to evaluate and execute industry-leading client experiences
  • Participate in managing the flow of inquiries, requests, and upgrades through the pipeline, ensuring that all items are processed and completed within our client agreement timeline
  • Understand, report, and communicate on Key Performance Indicators critical to the success of the respective account and relevant executives
  • Design and implement client communication initiatives to improve effective follow-up, long-term satisfaction, and client retention
  • Ensure that all standard operating procedures are successfully executed and maintained by all team members on the client account team

What You Bring to the Role:

  • Bachelor's degree from accredited college or university
  • 2-4 years of experience working in the business-sphere in a client-facing role
  • Team player able to work effectively and collaboratively to meet goals and client deadlines
  • Exceptional student mentality with the ability to 'think on your feet' and make educated and responsible decisions quickly
  • Thrive in a fast-paced, entrepreneurial environment
  • Pragmatic mindset, but can also bring a sense of creativity to the role to drive innovation amongst the team

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