Junior Business Insurance Associate — Client Service & Growth

Marsh McLennan; Opelika (AL); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401K and company match program

Company-paid life and disability

Generous paid time off

Job summary

Marsh McLennan Agency (MMA) in Opelika, AL is seeking a Business Insurance Account Associate to support client service and policy administration. The role focuses on account team support, data entry, loss runs, certificates, and reporting tasks across the agency system.

Ideal candidates have a High School diploma with 0–12 months experience, reliability, and developing communication and organizational skills. Local commuting three days a week is expected.

Qualifications

• High School Diploma Required.
• 0–12 months prior experience.
• Reliable and punctual.
• Developing active listening, verbal and written communication skills, customer service skills.
• Developing attention to detail and sense of urgency and problem-solving abilities.
• Team player and eager to learn.
• Works at the direction and under guidance of the Unit Leader / Unit Manager / Client Team.
• Developing basic prioritization & organizational skills.
• No direct carrier interaction but understands the importance of strong carrier relationships.
• Basic application of tools & resources.
• Basic application in Adobe, Microsoft Office Products (Outlook, Word, and PowerPoint) and proficient in Excel.

Responsibilities

• AMS Data Entry: new business support, renewal support, special projects.
• Order and File Loss Runs.
• Generate Certificate Holder Lists.
• Download E-Mods or request from insurance carrier.
• Order Flood Zones.
• Order ISO Prometrix Reports.
• Certificate Issuance.
• Evidence of Property Issuance.
• Auto ID Card Issuance.

Skills

Active listening

Verbal & written communication

Customer service

Team player

Attention to detail

Problem solving

Reliability & punctuality

Education

High School diploma

Tools

Microsoft Office (Outlook, Word, PowerPoint)

Excel

Adobe

Job description

Marsh McLennan Agency (MMA) in Opelika, AL is seeking a Business Insurance Account Associate to support client service and policy administration. The role focuses on account team support, data entry, loss runs, certificates, and reporting tasks across the agency system.

Ideal candidates have a High School diploma with 0–12 months experience, reliability, and developing communication and organizational skills. Local commuting three days a week is expected.