Junior Business Analyst — AI & Process Optimization

Cadmus; Richmond (VA); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Medical plan

Dental & Vision benefits

401(k) plan

PTO & holidays

Tuition reimbursement

Job summary

Cadmus is seeking a Junior Business Analyst in the United States to conduct user research, map end-to-end processes, and translate business needs into detailed requirements. You will document user stories in JIRA, craft software requirements, and support automation and digitization initiatives across multiple teams.

The role emphasizes cross-functional collaboration, stakeholder engagement, and delivering scalable process improvements while aligning to business value and measurable outcomes.

Qualifications

• BA/BS and 2–4 years of experience as a business analyst or similar roles
• Strong understanding of Software Development Life Cycle (SDLC) & Scaled Agile delivery across multiple development teams
• Strong Agile knowledge, technical writing skills, data-driven analysis, and proficiency with collaboration tools
• Proven experience in creating development-ready Epics / Features and associated acceptance criteria including non-functional requirements
• Expertise in AI and automation technologies to support future-state process mapping, solutioning, and optimization opportunities (Workflow orchestration, AI-assisted decision-making)
• Proficiency in technical writing to support creation of business requirements, implementation strategies
• Experience facilitating meetings and mediating between cross-functional teams and stakeholders (in person and/or virtually)
• Skilled in stakeholder facilitation and communication to all levels of key stakeholders
• Familiarity with AI, automation, and digital transformation initiatives supporting large scale, multi organization environments
• Proficiency in collaboration/documentation tools (Teams, SharePoint, Confluence, Word, Visio, Excel, PowerPoint etc.)

Responsibilities

• Document current and future-state processes, identifying efficiency opportunities, and partnering with stakeholders to drive process optimization
• Conduct User Research to create end to end process documentation
• Facilitate stakeholder collaboration to identify operational pain points, process improvement opportunities and strategic objectives and turn them into cost effective scalable system transformations
• Identify, qualify, and document automation and digitization opportunities, including site level workflows and system handoffs
• Work with stakeholders to standardized processes
• Manage intake, prioritization, and onboarding of new functionality requests
• Ensure final designs meet business needs while minimizing complexity and cost
• Document Feature and Epic level Business Requirements and Acceptance Criteria for hand off to development teams using standardized Scaled Agile Methodologies
• Ensure all requirements are clearly mapped to business value, measurable outcomes and downstream workflow impacts
• Act as a gateway between business needs and system capabilities
• Document user stories in JIRA and also work on system documentation as part of the release development process

Skills

SDLC knowledge

Scaled Agile

Agile methodologies

Stakeholder facilitation

Technical writing

User research

Process mapping

JIRA user stories

Requirements gathering

Education

BA/BS

Tools

JIRA

Confluence

SharePoint

Word

Visio

Excel

PowerPoint

Job description

Cadmus is seeking a Junior Business Analyst in the United States to conduct user research, map end-to-end processes, and translate business needs into detailed requirements. You will document user stories in JIRA, craft software requirements, and support automation and digitization initiatives across multiple teams.

The role emphasizes cross-functional collaboration, stakeholder engagement, and delivering scalable process improvements while aligning to business value and measurable outcomes.