Junior Account Manager

Mitel; United States; Remote; USD 40,000 - 45,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Matching

Paid Time Off

Job summary

Mitel seeks a dynamic Named Account Manager in the United States to lead Hospitality Sales. You will prospect, manage existing accounts, and close new logo opportunities through direct and partner channels.

The role centers on consultative selling, relationship building, and strategic account planning to drive revenue within the hospitality sector. You will collaborate cross-functionally to tailor presentations, manage pricing, and forecast performance while delivering exceptional customer value

Qualifications

• Bachelor’s degree preferred; or high school diploma plus experience in lieu of degrees.
• Knowledge of Cloud computing, VMware and Data Centers.
• Proven track record of meeting or exceeding sales targets and quotas using a consultative approach.

Responsibilities

• Develop and maintain strong relationships with existing clients and act as the primary contact for account matters.
• Generate Hospitality business opportunities and manage the sales process through to closure.
• Collaborate with partners for prospecting within named accounts and leverage partner engagement.
• Support deal structure and pricing with business-value analysis and negotiate prices for bids.
• Ensure high levels of customer satisfaction by delivering value and addressing issues promptly.
• Utilize a consultative sales approach to understand client needs and tailor solutions.
• Work with cross-functional teams to develop strategic sales plans and drive revenue growth.
• Conduct discovery sessions to uncover pain points and business objectives.
• Customize product presentations and demonstrations to show problem-solving capabilities.
• Provide timely sales forecasts and reports outlining performance and achievements.

Skills

Consultative sales

Relationship building

Negotiation

CRM software proficiency

Independent worker

Education

Bachelor’s degree preferred

High school diploma + experience acceptable

Tools

CRM software

Job description

At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience.

Overview

We are seeking a dynamic and results-driven Named Account Manager to join our Team! The Junior Account Manager Hospitality Sales , is responsible for prospecting and managing a list of assigned existing accounts as well as prospecting for new logo opportunities within the region. The Junior Account Manager will be responsible for selling the company's products both direct and through channel partners, within United States.

The ideal candidate will possess a proven track record in consultative sales, with skills for cultivating relationships and bringing in new business opportunities.

Responsibilities

• Develop and maintain strong relationships with existing clients, serving as the primary point of contact for all account-related matters.
• Generating Hospitality business opportunities and managing the sales process through to closure of the sale.
• Collaborates with partners for prospecting within named accounts, leveraging partner engagement.
• Support deal structure and pricing with business-value analysis and negotiate prices for proactive bids and proposals.
• Ensure high levels of customer satisfaction by consistently delivering value, exceeding expectations, and promptly addressing any issues or concerns that may arise.
• Excellent written and oral communication skills, selling and negotiation skills, and time management skills.
• Utilize a consultative sales approach to understand clients' needs and recommend tailored solutions that address their unique challenges.
• Collaborate with cross-functional teams to develop and implement strategic sales plans to achieve targets and drive revenue growth.
• Conduct in-depth discovery sessions with potential clients to uncover pain points and business objectives.
• Customize product presentations and demonstrations to showcase how our technology solutions can solve clients' specific problems.
• Provide timely and accurate sales forecast and reports to management, outlining performance metrics and key achievements.
• Continuously strive to exceed sales targets and contribute to the overall success of the sales team.

Requirements

• Bachelor’s degree preferred; or high school diploma plus experience in lieu of degrees
• Knowledge of Cloud computing, VMware and Data Centers.
• Creative with business planning and implementing sales initiatives.
• Possesses strong Account planning skills.
• Proven track record of meeting or exceeding sales targets and quotas using a consultative approach.
• Strong negotiation and communication skills, with the ability to build rapport and influence key stakeholders.
• Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and priorities simultaneously.
• Proficiency in CRM software and other sales tools for pipeline management and reporting.
• Ability to work independently and as part of a collaborative team environment.
• Knowledge or experience with competitive solutions including Ring Central, 8x8, Cisco, Avaya, Zoom, Dialpad and others a plus.
• Experience in consultative technology sales, with a focus on Unified Communications and Consultative Contact Center solutions is a plus.
• Experience selling into the Hospitality vertical is a plus.

Additional Job Description

Exact compensation may vary based on skills, experience, location, market data, and existing team equity.
Base Pay range in United States: $40,000 - $45,000. This position is eligible to participate in a sales incentive program.

Mitel offers a comprehensive benefit program which includes affordable Medical, Dental, Vision, Life and Disability Insurance, Matching 401(k) plan, Paid time off (holiday, vacation and sick), Employee Assistance Program, Reward and Recognition Programs and more! Benefits may vary based on full-time or part-time employee status.

At this time, we are not offering sponsorship for US work authorization for any new job applicants.

To ensure our hiring process is fair, efficient, and transparent, we want to inform all applicants that we may use Artificial Intelligence (AI) technologies, including third party tools to screen resumes and match candidates to job opportunities based on their skills and experience. All applications are also reviewed by our hiring team, and final decisions are made by our hiring managers. Kindly review our privacy policy Mitel Privacy Policy for more information and to understand how to exercise any of your rights.

For more information, visit Why Mitel or follow us on LinkedIn here.

Mitel is committed to achieving workforce diversity and creating an inclusive working environment. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.

Mitel provides equal opportunities to all applicants and employees. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, national origin, sexual orientation, ancestry, sex (including gender identity, pregnancy, childbirth, or related medical condition), parental status, age, religion or religious belief, creed, disability, medical condition, genetic information, marital status, citizenship status, military service, political affiliation, or any other characteristic protected by state, federal law, or local ordinance.

These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, demotions, transfers, compensation changes, training, career development programs, layoffs, and terminations.

The Affimative Action Plan is available for viewing to any employee or applicant for employment upon request.