Junior Account Manager

Platinum Coastal Group; Orlando (FL); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading company in business consulting is seeking a Junior Account Manager to enhance client satisfaction and build long-term relationships. The role involves gathering client information, providing after-sales support, and ensuring effective communication. Ideal candidates will have strong communication skills and prior customer service experience.

Qualifications

• Proven experience as a Junior Account Manager or relevant sales role.
• Strong verbal and written communication skills.
• High level of professionalism and good time-management skills.

Responsibilities

• Gather information on assigned clients and contact them to understand their needs.
• Provide after-sales support to retain customers and ensure prompt responses.
• Build strong client relationships through regular communication.

Skills

Communication

Customer Service

Time Management

Problem Solving

Negotiation

Tools

CRM Software

Job description

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Pay Range Provided by Platinum Coastal Group

This range is provided by Platinum Coastal Group. Your actual pay will depend on your skills and experience — discuss with your recruiter to learn more.

Base Pay Range

$45,000.00/yr - $60,000.00/yr

Position: Junior Account Manager

We are seeking a Junior Account Manager to serve as the primary contact for new customers, address their inquiries, and enhance client satisfaction.

If you enjoy developing effective solutions and working toward goals, this role is suitable for you. You will leverage your communication skills to understand and meet client needs while positively representing our company. Prior customer service experience is advantageous.

Ultimately, you will help build profitable, long-term client relationships to achieve our business objectives.

Responsibilities

• Gather information on assigned clients
• Contact clients to understand their needs
• Provide after-sales support to retain customers
• Ensure prompt and accurate responses to client inquiries
• Build strong client relationships through regular communication
• Report on account status
• Recommend company products/services to maximize client satisfaction
• Communicate product and pricing details clearly
• Promote new products/services to existing customers

Requirements and Skills

• Proven experience as a Junior Account Manager or relevant sales role
• Experience with CRM software (e.g., Salesforce)
• Understanding of sales principles and ability to deliver excellent customer experience
• Strong verbal and written communication skills to build relationships
• Effective presentation and negotiation skills
• High level of professionalism
• Good time-management skills with a problem-solving attitude

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Consulting, General Business, and Management
• Industries: Business Consulting and Services, Consumer Services, Marketing Services

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