Judicial Services Coordinator - Guilford County

Adult Correction; Greensboro (NC); On-site; USD 34,000 - 59,000; Full time

Job summary

The Judicial Services Coordinator (S) position with the Division of Community Supervision is based in Greensboro, NC. The role handles intake for new probation cases, monitors deferred/probation cases, and collaborates with judges, lawyers, and others in the court system.

Strong data entry and communication skills are essential. Responsibilities include interviewing offenders, assigning supervision, coordinating interpreter and ADA needs, and processing transfers.

Qualifications

• Bachelor's degree or equivalent combination of training and experience.
• Experience in court systems or related fields preferred.
• Ability to communicate effectively in writing and speech.

Responsibilities

• Interview offenders and obtain information for supervision determinations.
• Enter data into appropriate software systems and assign offenders for supervision.
• Identify interpreter needs and ADA accommodations for offenders.
• Provide reporting instructions and manage transfers in/out of court.

Skills

Interviews offenders

Data entry

Assigning offenders

Interpreter services

ADA accommodations

Reporting instructions

Court intake

Oral and written communication

Time management

Organizational skills

Team collaboration

Education

Bachelor's degree in criminal justice, human services, psychology, or related field

Associate's degree in criminal justice, human services, psychology, or related field + 2 years' experience

High school diploma / GED + 4 years experience in court system or related area

Tools

EMAIL

OPUS

CSAS

ICOTS

FMS

AOC

Job description

Agency Adult Correction Division COO - Community Supervision Job Classification Title Judicial Services Coordinator (S) Position Number 60074177 Grade NC05

About Us The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters!

Description of Work

This position is responsible for the intake of all new supervised and unsupervised probation cases and, in specified areas, monitoring deferred prosecution (deferred prosecution cases that require supervision will be referred to a Probation/Parole Officer). The position shall obtain information from criminal offenders regarding new probation and community service cases placed under Community Supervision's authority. This entails:

• Interviewing offenders.
• Entering data into the appropriate software system.
• Assigning offenders for supervision.
• Determining if the offender requires interpreter services.
• Identifying if the offender requires accommodations under the ADA (Americans with Disabilities Act).
• Providing reporting instructions to the offender.
• Processing intrastate and interstate transfer cases out of court.

This Judicial Services Coordinator position is usually located in or near the courthouse. Position is frequently in court and will associate with judges, lawyers, District Attorneys, Clerk of Court, law enforcement, etc. The position will monitor for compliance offenders sentenced to community service, including placement of both unsupervised and supervised offenders at an agency to perform work hours and may monitor a low-risk - low-needs offender caseload.

Knowledge, Skills, and Abilities / Management Preferences

Recommended in this Position Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement. The Knowledge, Skills, and Abilities (KSAs)/Management Preferences are not required. Applicants who possess the following skills are preferred: Work assignments may include providing technical support to staff within the state court through acceptance, examination and processing of legal documents and providing pre-sentence, pre-parole, post release investigations. The incumbent will perform a variety of administrative tasks including but not limited to preparing documents and tracking status of cases. Work involves significant contact with members and officials of the judicial system, community agencies, victims, and offenders, serving as the agency's representative in court, the community, and in maintaining public awareness of the community service program. The Judicial Services Coordinator should have the ability to exhibit a working knowledge of local and regional community resources to address the placement of monitored offenders. Software programs used include but are not limited to: EMAIL / OPUS / CSAS / ICOTS / FMS / AOC (Familiarity with any of these program is a plus). Must be able to communicate effectively, both orally and in writing. Must behave in a professional manner at all times as this position holds a highly visible position within Community Supervision. Must possess exceptional time management and organizational skills and must be able to work under stressful situations. Must work as a member of a team in a variety of activities to include court intake.

Salary Grade Range

$33,902 - $59,327

About the Division of Community Supervision

The Division of Community Supervision (DCS) is responsible for overseeing supervision of adult offenders on probation, parole, or post-release. The DCS mission is to ensure public safety while helping offenders make positive changes and successfully complete their supervision. DCS collaborates closely with the NC Post-Release Supervision and Parole Commission, the court system as well as other state agencies, and community partners, particularly those addressing mental health, substance use and re-entry issues faced by our returning citizens. DCS is also responsible for the supervision of offenders who transfer from other states through the Interstate Compact program and has oversight of the Community Service Work Program.

Compensation and Benefits

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NC Flex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit the website for State Benefits.

Application Requirements

• Applicants may be subject to a criminal background check and drug screen.
• Veterans’ and National Guard Preference: Applicants seeking Veteran’s Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
• Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing.
• Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.

ADA Accommodations

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), NCDAC is committed to the full inclusion of all qualified individuals. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

• Bachelor's degree in criminal justice, human services, psychology, or related field of study from an appropriately accredited institution; or an equivalent combination of training and experience.
• Associate's degree in criminal justice, human services, psychology, or related field of study from an appropriately accredited institution and two years' experience in the court system, paralegal work, or other directly related experience; or an equivalent combination of training and experience.
• High school or General Educational Development (GED) diploma and four years of experience in the court system, paralegal work, or other directly related experience; or an equivalent combination of training and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Application Deadline

The Posting Will Close At 11:59pm The Night Before The End Date