Judicial Operations Clerk (D5 Polk 112543, 112545, 112592)

State of Iowa - Executive Branch; Des Moines (IA); On-site; USD 30,000 - 48,000; Full time

Benefits offered by this job

Competitive benefits package

Paid Holidays/Vacation/Sick Leave

IPERS plan

Employee discount program

Student loan repayment eligibility

Job summary

Iowa Judicial Branch is seeking three Judicial Operations Clerks – Criminal to join the Polk County Clerk of Court team. The role handles criminal case documents from external filers and internal staff, ensuring accurate records, timely workflow, and adherence to laws and procedures.]

Responsibilities include customer service, filing, and routine court operations while maintaining confidentiality and supporting courtroom activities, including digital recording and equipment setup.

Qualifications

• Familiarity with court operation support, record keeping, and filing.
• Basic computer database, software, and math skills.
• Ability to secure confidential data and maintain confidentiality.
• Ability to prioritize work and meet deadlines.
• Verbal and written communication skills.
• Attention to detail.
• Reliable transportation and the ability to travel.

Responsibilities

• Respond to inquiries from the general public, attorneys, and court staff.
• Assist court users with resources, equipment, and services.
• Process and file court documents electronically and on paper.
• Review, process, update, and publish information, files, orders, warrants, judgments for completeness and accuracy.
• Perform basic cashier tasks as part of routine duties.
• Assist courtroom preparations and manage recording software and devices.

Skills

Court operations

Record keeping

Filing procedures

Confidential data handling

Prioritization

Communication

Attention to detail

Travel willingness

Education

High school diploma or GED

Job description

Judicial Operations Clerk – Criminal

Position Overview

The Iowa Judicial Branch is seeking to hire three (3) detail-oriented and highly organized Judicial Operations Clerks – Criminal Division to join the Polk County Clerk of Court team. The Clerk in the Criminal Division is responsible for processing and managing criminal case documents submitted by external filers to include attorneys, law enforcement agencies, and the general public, as well as materials received internally from judges and court staff. This role requires strong attention to detail, excellent communication skills, and the ability to provide high-customer service to a diverse range of individuals. The Clerk in the Criminal Division ensures accurate recordkeeping, timely workflow, and compliance with applicable laws, rules, and procedures. Opportunity for weekend overtime/comp after successful completion of probation.

What’s In It For You

• Collaborative, positive professional work environment
• Opportunities to make a widespread difference in the Iowa communities
• Excellent benefits package
• Paid Holidays/Vacation/Sick Leave
• Iowa Public Employees’ Retirement System (IPERS) plan
• Employee discount program
• Employment with the Iowa Judicial Branch may qualify for the federal student loan repayment program.

The pay range for this position is $21.98 - $34.74per hour.

This is a contract-covered, FLSA non-exempt position. The starting salary for new state employees is expected to be at the base of the pay range. Adjustments may be made if the successful candidate has relevant experience.

Summary

Perform customer service, clerical, and administrative work necessary for court operations.

Examples Of Duties And Responsibilities

• Provide customer service by responding to inquiries from the general public, attorneys, and court employees.
• Assist court users with resources, equipment, and services.
• Perform routine court operations paper and electronic documentation tasks and filing in accordance with established procedures.
• Review, process, update, and publish information, documents, files, orders, warrants, judgment notifications, and other materials for completeness and accuracy.
• Perform basic bookkeeping and accounting tasks, including cashier duties and processing.
• Assist courtroom preparations for appropriate proceedings, including electronic device setup and digital recording management software use.
• Provide office support such as maintaining organization, equipment, and supplies.
• Other duties as assigned.

Knowledge, Skills, And Abilities

• Familiarity and understanding of court operation support, record keeping, and filing.
• Basic computer database, software, and math skills.
• Ability to secure confidential data and maintain confidentiality.
• Ability to prioritize work and meet deadlines.
• Verbal and written communication skills.
• Attention to detail.
• Reliable transportation and the ability to travel.

The Iowa Judicial Branch is an Equal Employment Opportunity (EEO) employer. Applicants may review the Equal Employment Opportunity Utilization Report from the Iowa Judicial Branch website as part of our commitment to transparency and compliance with federal and state regulations. The Iowa Judicial Branch is an E-Verify employer.

This position is covered by a Collective Bargaining Agreement (CBA) with American Federation of State, County, and Municipal Employees, Iowa Council 61, AFL-CIO (AFSCME).

Positions in this class are exempt from the screening and referral requirements of the Iowa Department of Administrative Services – Human Resources Enterprise.

Minimum Qualification Requirements

• High school diploma (or high school equivalency diploma).
• One (1) year of full-time equivalent professional office experience in business support, court, or legal support.

Experience may be substituted with related education on the basis that successful completion of thirty (30) semester hours or academic equivalent equals one year of experience.

Additional Information

May be designated to give bond per Iowa Code 602.8101.3

Preferred Qualifications

• Prior experience in a court, legal, or criminal justice setting.
• Experience with case management or document management systems.
• Familiarity with legal terminology, filing procedures, or judicial processes.
• Demonstrated ability to oversee sensitive or confidential information appropriately.
• Strong organizational skills with the ability to prioritize tasks and manage multiple deadlines.
• Bilingual, Spanish language preferred
• Proficiency in Microsoft Office or similar office software.