Jr. Voice Over IP (VoIP) Engineer

LinTech Global, Inc.; Alexandria (VA); On-site; USD 60,000 - 100,000; Full time

Job summary

An innovative firm is seeking a Jr. VoIP Engineer to support critical government projects. This role involves engineering VoIP solutions, ensuring compliance with stringent security standards, and collaborating with project teams to deliver exceptional service. The ideal candidate will have a strong background in Cisco technologies and a commitment to maintaining high service availability. Join a recognized leader in IT services and contribute to impactful projects while enjoying a comprehensive benefits package that supports your well-being and career growth.

Benefits

Paid Time Off

Paid Holidays

Company-paid Life/AD&D

Short Term and Long Term Disability

Health Insurance with Company Contribution

401k Plan with Company Match

Employee Referral Bonus

Annual Performance Bonus

Qualifications

• DoD Secret Clearance is mandatory for this position.
• IAT Level II Baseline Certification is required.
• Experience with Cisco and MS Teams is essential.

Responsibilities

• Provide engineering support for VoIP systems and ensure compliance with standards.
• Develop documentation and perform root cause analysis for outages.
• Work with project teams to meet milestones and deliverables.

Skills

Cisco Call Manager

Cisco Jabber

MS Teams

DoD Secret Clearance

IAT Level II Baseline Certification

Job description

Position Location

Alexandria, VA

LinTech Global is looking for a Jr. Voice Over IP (VoIP) Engineer to support an Important Government Client.

POSITION DESCRIPTION

• Provide system and engineering support for documented and approved projects and tasks.


• Ensure all engineered solutions are in compliance with DISA STIGs, DoD and policies and standards.


• Ensure engineered solutions are designed to maintain highest availability and service dependability.


• Develop and maintain documentation which will include but is not limited to SOPs and System Architecture Guides and Diagrams adhering to organizational templates, policies, and standards.


• Perform root cause analysis of critical outage and incidents, engineer permanent solutions, and coordinate implementation.


• Support the PMO and EA during requirement analysis to develop technical solution options.


• Provide management proposed configurations, optimizations, and system improvement plans.


• Work closely with the PMO to establish and meet project milestones and deliverables. Ensure all solutions meet documented customer requirements and are within project scope.


• Follow all Change Management and Engineering Review processes. Ensure changes are completed according to the project and/or release manager schedule.


• Work as part of a project team to engineer and develop migration plans for existing services ensuring minimal service interruption.


• Engineer and design hardware solutions as required to ensure capacity and availability of services.


• Engineer, install, configure, optimize, support and design solutions that incorporate DoD security requirements such as Public Key Infrastructure (PKI) and Host Based Security System (HBSS).


• Create, document and resolve incident tickets within Service Now.


• Escalate incident tickets to service providers or vendors and maintain ownership of incident as SPOC (single point of contact) throughout incident lifecycle.


• Provide MSR (monthly status reports) to include risks, accomplishments and project/program updates.

QUALIFICATIONS

• DoD Secret Clearance


• Maintain an IAT Level II Baseline Certification


• Experience with Cisco Call Manager, Cisco Jabber & Cisco phones


• Experience with MS Teams

Company Description

LinTech Global is an award-winning, ISO 9001:2008 certified, 8(a) certified small business and GSA contract holder providing diversified Information Technology services to both Civilian and Defense agencies. Services include Software Development, Systems Integration, Data Management, Project Management, Operations & Maintenance, CyberSecurity, and Training and Audio/Visual (AV) Solutions. LinTech has received a number of recognitions, including rankings on "Top 50 Companies to Watch", Washington Technology's Annual "FAST 50", and Inc. 500's List of "Fastest Growing Private Companies". The LinTech Global team is comprised of individuals who are dedicated to the success and sustainability of our customers and their missions. Our combination of technical expertise, big business experience, and small business agility allows us to promptly provide our customers with exceptional IT and engineering solutions.

Benefits

Our robust benefits package includes: Paid Time Off, Paid Holidays, Company-paid Life/AD&D, Short Term and Long Term Disability, Health Insurance with Company Contribution, 401k Plan with Company Match; up to 5%, opportunity for Employee Referral Bonus, opportunity for annual Performance Bonus and much more!

EEO Statement

LinTech Global, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.



https://lintechglobal.applicantpro.com/jobs/3716870-1019558.html