Jr. Telecom Engineer

Eightelevengroup; Baltimore (MD); Hybrid; USD 71,136 - 86,944; Full time

Benefits offered by this job

Participation in mentorship program

Opportunities for career advancement

Hands-on exposure to enterprise-level technologies

Job summary

Eightelevengroup is hiring a Jr. Telecom Engineer to join their Network Engineering team in Baltimore, MD. This hybrid role focuses on the support and optimization of telecommunications network infrastructure and is part of Brooksource's Elevate Program designed to foster professional growth through mentorship.

The successful candidate will assist in troubleshooting issues, collaborating with internal teams, and gaining valuable experience in a regulated utility environment. A Bachelor's degree in a related field and 0-3 years of experience are required.

Qualifications

• 0-3 years of experience in telecommunications, networking, or technical support.
• Understanding of end-to-end network communications from Point A to Point Z.
• Ability to manage multiple priorities and work effectively in a team environment.

Responsibilities

• Monitor and support telecommunications and network infrastructure.
• Troubleshoot network issues and recommend improvements.
• Collaborate with internal teams and external vendors.

Skills

Experience with Itron networking and communication solutions

Foundational understanding of networking concepts

Strong analytical and problem-solving skills

Excellent communication skills

Education

Bachelor's degree in Telecommunications or related field

Tools

Itron communication systems

Network monitoring tools

Job description

Jr. Telecom Engineer
Baltimore, MD; Washington, DC; Chicago, IL; Philadelphia, PA
Hybrid Role (12-Month Contract-to-Hire)
Compensation: $38 per hour

ABOUT THE ROLE

Join the Network Engineering team at a leading Fortune 100 Energy client as a Jr. Telecom Engineer, participating in Brooksource's Elevate Program. This early-career opportunity is designed for professionals eager to advance their technical and professional skills through a structured cohort program emphasizing mentorship, development, and exposure to enterprise-level technologies. As a Jr. Telecom Engineer, you will play a vital role in supporting the performance, reliability, and optimization of telecommunications network infrastructure that underpins critical utility operations across multiple locations. You will gain hands‑on experience with enterprise networking technologies, MESH network environments, and Itron communication systems, while collaborating with internal teams and external vendors to ensure network reliability and operational excellence. This is an excellent opportunity to build your career in a highly regulated utility environment, working alongside experienced telecommunications engineers and network operations personnel.

WHAT YOU'LL DO

• Monitor and support telecommunications and network infrastructure to ensure reliability and performance across multiple locations.
• Troubleshoot network issues by analyzing logs, alarms, and performance data to identify root causes and implement corrective actions.
• Investigate communication failures and develop recommendations for both immediate and long‑term improvements.
• Support MESH network environments and assist with maintaining connectivity across networked devices and systems.
• Work with Itron communication systems and tools to support operational and business requirements.
• Collaborate with internal engineering teams and external vendors to resolve network incidents and implement solutions.
• Assist with vendor management activities, including coordinating troubleshooting efforts and tracking issue resolution.
• Review network performance trends and recommend enhancements to improve stability, efficiency, and reliability.
• Document network issues, troubleshooting procedures, resolutions, and technical recommendations for knowledge sharing and compliance.
• Participate in incident response activities and support restoration efforts during network outages or disruptions.
• Develop a strong understanding of enterprise telecommunications systems, networking protocols, and utility communication technologies.
• Support continuous improvement initiatives focused on network performance, reliability, and operational excellence within a highly regulated environment.

WHAT YOU BRING

• Bachelor's degree in Telecommunications, Computer Engineering, Electrical Engineering, Information Technology, Computer Science, or a related field.
• 0-3 years of experience in telecommunications, networking, network operations, or technical support.
• Experience with Itron networking and communication solutions.
• Experience working with MESH network environments.
• Foundational understanding of networking concepts, protocols, and communication systems.
• Experience troubleshooting technical issues and analyzing network performance problems.
• Understanding of routers, network logs, and network monitoring tools.
• Strong analytical and problem‑solving skills with the ability to identify root causes and recommend solutions.
• Excellent communication skills and ability to collaborate with technical teams and vendors.
• Ability to manage multiple priorities and work effectively in a team environment.
• Understanding of end‑to‑end network communications from Point A to Point Z.
• Bonus Qualifications:
• CCNA certification or progress toward certification.
• Exposure to utility telecommunications or operational technology (OT) environments.
• Familiarity with vendor management and coordinating support activities with third‑party providers.
• Experience reviewing network logs, alarms, and performance metrics.
• Understanding of wireless communications, RF networks, or smart grid technologies.

WHAT'S IN IT FOR YOU

• Participation in Brooksource's Elevate Program, offering technical and professional development, mentorship, and a peer cohort experience.
• Hands‑on exposure to enterprise‑level networking technologies and critical utility telecommunications infrastructure.
• Opportunities for career advancement within a Fortune 100 energy company.
• Collaborative, fast‑paced, and supportive team environment.
• Potential for full‑time conversion after the contract period.