Jr. Critical Facilities Technician (CFTJ)

T5Datacenters; Northlake (IL); On-site; USD 54,000 - 67,000; Full time

Benefits offered by this job

Medical, dental, vision

401k with match

PTO and paid holidays

Bonus eligible

Job summary

T5Datacenters is seeking a Junior Critical Facilities Technician to support operations across the data center. You will assist with maintaining both critical and non‑critical infrastructure, monitor power and environmental conditions, and work with a team to ensure high availability.

You will participate in safety programs, follow standardized procedures, and help develop operational standards while growing technical skills in a dynamic data-center environment.

Qualifications

• High school diploma required or equivalent.
• Enrolled or ability to enroll in Mission Critical diploma program.
• Prior military or technical school training preferred.

Responsibilities

• Assist with operating and maintaining critical and non‑critical data center infrastructure, equipment, and systems.
• Work with a team of CFTs to deliver 100% uptime while minimizing risks.
• Monitor power, cooling capacity, and environmental conditions within the data halls.
• Utilize a CMMS to manage planned and unplanned data center work.
• Perform preventive maintenance on electrical and mechanical equipment under supervision.
• Help develop and revise ~200 operating procedures and PM inspections; ensure quality.
• Assist in developing Data Center standards and policies as needed.
• Support timely resolution of electrical and mechanical issues and communicate to the chain of command.
• Troubleshoot, document issues, escalate as needed, and ensure resolution.
• Assist with planning on all corrective issues and installations of T5 services.
• Maintain facility data including rounds, PMs, change management.
• Adhere to change control, manage workflow tasks, and ensure timely turnaround.
• Escort and coordinate with outside contractors and ensure safety rules are followed.
• Complete facility rounds at shift start and maintain data center grounds upkeep.
• Follow corporate policies and participate in facility training programs.
• Assist in facility operations and, as directed, participate in construction and commissioning.
• Work 24x7 shifts with flexible hours to cover other shifts.
• Adhere to all safety laws and perform other duties as assigned.

Skills

Communication skills

Technical proficiency

Problem solving

Teamwork

Attention to detail

Customer service

Manual reading

Hand & power tools

Education

High school diploma

Mission Critical diploma program enrollment

Military or technical school background

Tools

CMMS

Job description

The Junior Critical Facilities Technician (JCFT) is responsible for all aspects of data center operations throughout the year. They will participate in an unwavering attitude and commitment to safety and reliability within the Data Center. The CFT will drive continual improvements to the operational excellence of the data center by adhering to company standards and industry best practices. They will have a mindset of ongoing learning and development.

RESPONSIBILITIES

• Assist with operating and maintaining critical and non‑critical data center infrastructure, equipment, and systems
• Work with a team of CFTs to deliver total availability (100% uptime) while minimizing risks
• Assist with monitoring power, cooling capacity, and environmental conditions within the data halls
• Utilize a Computerized Maintenance Management System (CMMS) as a tool to manage all planned and unplanned data center work
• Work under supervision to perform preventive maintenance on data center electrical and mechanical equipment
• Assist with the development, revision, and execution of approximately 200 operating procedures and preventive maintenance inspections, and perform quality control reviews to ensure accuracy, clarity, and continual improvement
• Assist with the development of Data Center standards and policies when necessary
• Support with the resolution of all electrical and mechanical issues within the Data Center quickly while minimizing risk and properly communicate issues to the appropriate chain of command
• Help troubleshoot and document technical issues, escalates as appropriate, and ensure issue resolution
• Assist with planning on all corrective issues
• Assist and/or complete physical and logical installations of T5 services
• Maintain accurate facility data including rounds, PM work orders, change management, etc.
• Maintain strict adherence to change control activities
• Manage assigned workflow tasks in order to provide timely turnaround
• Escort and work effectively with outside contractors, ensure they are abiding by critical facility work rules
• Complete facility rounds at the beginning of each shift to ensure data center and grounds upkeep
• Follow T5 data center corporate policies and procedures
• Participate in facility training programs on a regular basis
• Assist in facility operations, as required
• Participate in construction and commissioning, as directed by the CFM
• Work shifts to support 24x7 data center operation, and have flexibility in work hours to cover other shifts
• Adhere to all federal, state, and local safety laws
• Complete other such duties consistent with your role as you may be assigned by T5FM management

EDUCATION AND EXPERIENCE

• High school degree or equivalent, required
• Enrolled or ability to enroll in a Mission Critical diploma level program
• Prior military or technical school training, preferred

ADDITIONAL INFORMATION

TOTAL COMPENSATION

• $54,000–$67,000
• Bonus eligible
• Benefits: Medical, dental, vision, 401k w/ match
• PTO and Paid Holiday

KNOWLEDGE, SKILLS, ABILITIES, AND COMPETENCIES

• Strong verbal and written communication skills required for working effectively with CFM, team members, vendors and customers on daily data center management
• Good written technical proficiency to support the creation and revision of process documentation (MOPs, SOPs, and EOPs)
• Above average problem‑solving and analysis skills for evaluating a situation, identifying solutions, and working with leadership and teammates to resolve
• Embraces a team‑based mentality by building positive morale and team spirit, supporting teammates efforts to succeed, and recognizing teammates accomplishments
• Able to function effectively and maintain focus in high‑pressure situations
• Has a “can‑do” customer service attitude who is conscientious and takes personal pride in their work
• Has high degree of attention to detail and completes tasks on time
• Able to follow instructions, respond to management direction, and volunteer readily when asked
• Able to handle changing needs and priorities accurately and professionally
• Able to read and understand electrical and mechanical manuals, drawings, and sketches
• Able to work proficiently and safely with hand tools and power tools