Jr. Critical Facilities Technician (CFTJ)

T5 Data Centers; Chicago (IL); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading data center services provider in Chicago is seeking a Junior Critical Facilities Technician to assist in data center operations. The role involves maintaining infrastructure, ensuring 100% uptime, and adhering to safety standards. Candidates should have a high school diploma or equivalent, with prior military or technical training preferred. Strong communication and problem-solving skills are essential, along with the ability to work under pressure. This position supports a 24x7 operation requiring flexibility in shifts.

Qualifications

• High school degree or equivalent is required.
• Prior military or technical school training is preferred.

Responsibilities

• Assist with operating and maintaining data center infrastructure.
• Work with a team to ensure total availability (100% uptime).
• Monitor power, cooling capacity, and environmental conditions.
• Perform preventive maintenance on Electrical and Mechanical equipment.
• Assist in the development and execution of operating procedures.

Skills

Strong verbal and written communication skills

Good written technical proficiency

Problem-solving and analysis skills

Team-based mentality

Attention to detail

Education

High school degree or equivalent

Enrolled in Mission Critical diploma level program

Job description

The Junior Critical Facilities Technician (JCFT) is responsible for all aspects of data center operations throughout the year. They will participate in an unwavering attitude and commitment to safety and reliability within the Data Center. The CFT will drive continual improvements to the operational excellence of the data center by adhering to company standards and industry best practices. They will have a mindset of ongoing learning and development.

Responsibilities

• Assist with operating and maintaining critical and non-critical data center infrastructure, equipment, and systems
• Work with a team of CFTs to deliver total availability (100% uptime) while minimizing risks
• Assist with monitoring power, cooling capacity, and environmental conditions within the data halls
• Utilize a Computerized Maintenance Management System (CMMS) as a tool to manage all planned and unplanned data center work
• Work under supervision to perform preventive maintenance on data center electrical and mechanical equipment
• Assist with the development, revision, and execution of approximately 200 operating procedures and preventive maintenance inspections, and perform quality control reviews to ensure accuracy, clarity, and continual improvement
• Assist with the development of Data Center standards and policies when necessary
• Support with the resolution of all electrical and mechanical issues within the Data Center quickly while minimizing risk and properly communicate issues to the appropriate chain of command
• Help troubleshoot and document technical issues, escalate as appropriate, and ensure issue resolution
• Assist with planning on all corrective issues
• Assist and/or complete physical and logical installations of T5 services
• Maintain accurate facility data including rounds, PM work orders, change management, etc.
• Maintain strict adherence to change control activities
• Manage assigned workflow tasks in order to provide timely turnaround
• Escort and work effectively with outside contractors, ensure they are abiding by critical facility work rules
• Complete facility rounds at the beginning of each shift to ensure data center and grounds upkeep
• Follow T5 data center corporate policies and procedures
• Participate in facility training programs on a regular basis
• Assist in facility operations, as required
• Participate in construction and commissioning, as directed by the CFM
• Work shifts to support 24x7 data center operation, and have flexibility in work hours to cover other shifts
• Adhere to all federal, state, and local safety laws
• Complete other such duties consistent with your role as you may be assigned by T5FM management

Education and Experience

• High school degree or equivalent, required
• Enrolled or ability to enroll in a Mission Critical diploma level program
• Prior military or technical school training, preferred

Knowledge, Skills, Abilities, and Competencies

• Strong verbal and written communication skills required for working effectively with CFM, team members, vendors and customers on daily data center management
• Good written technical proficiency to support the creation and revision of process documentation (MOPs, SOPs, and EOPs)
• Above average problem-solving and analysis skills for evaluating a situation, identifying solutions, and working with leadership and teammates to resolve
• Embraces a team-based mentality by building positive morale and team spirit, supporting teammates efforts to succeed, and recognizing teammates accomplishments
• Able to function effectively and maintain focus in high-pressure situations
• Has a “can-do” customer service attitude who is conscientious and takes personal pride in their work
• Has high degree of attention to detail and completes tasks on time
• Able to follow instructions, respond to management direction, and volunteer readily when asked
• Able to handle changing needs and priorities accurately and professionally
• Able to read and understand electrical and mechanical manuals, drawings, and sketches
• Able to work proficiently and safely with hand tools and power tools