Joybird Design Sales Associate

Joybird; Vernon (CA); On-site; USD 52,803,408 - 61,992,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Life insurance

401k

Paid time off

Job summary

Joybird is expanding its showroom sales team. You will open/close the store, help achieve financial goals, and coach peers to deliver exceptional service. Build a personal client base, follow up with customers, and maintain appealing showroom merchandising to maximize sales.

The role emphasizes leadership as a Key Holder, with opportunities to influence product feedback and customer experiences while collaborating with leadership and merchandisers. A strong customer-service mindset is essential.

Qualifications

• 2+ years retail sales experience with shift supervision preferred.
• Strong interpersonal and customer service skills required.
• Availability to work a flexible schedule including mornings, evenings, weekends, and holidays.

Responsibilities

• Open and close the store and perform duties in the absence of management.
• Oversee sales floor during high volume and support the sales team.
• Drive sales by building a personal clientele and following up with clients.

Skills

Retail sales

Shift supervision

Customer service

Interpersonal skills

Leadership

Merchandising

Communication

Tools

Mac OS

Microsoft Office

Job description

Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and communities. We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves.If you are ready to join an industry leading organization where our people are the most important asset, and innovation propels us into the future, you’re ready to take your seat at La-Z-Boy Incorporated.WE BELIEVE IN THE TRANSFORMATIONAL POWER OF COMFORT!Job Summary:This position is responsible for driving sales in Joybird’s showrooms. As a member of Joybird's Retail Sales team, this role is focused on delivering the best possible overall customer experience.Job Description:KEY RESPONSIBILITIES (other duties as assigned):Responsible for opening and closing the store and performing other duties in the absence of management.Assigned and are responsible for opening and closing the store with store keys and alarm codeResponsible for daily sales reporting to the retail leadershipOversee the sales floor in periods of high volume, provide support to the sales team and supervise to ensure that the store is meeting financial goals and that associates are providing excellent service to our guests.Effectively perform the Lead Sales Associate role, serving as a role model to our sales team in sales generation and customer service by relentlessly delivering an exceptional customer experience.Maintaining the showrooms design and visual standards using merchandising guidelines.Maximize sales by growing and maintaining a strong client base by building your own personal clientele book and driving store sales through client follow-up, phone calls, and personalized outreach.Assist our leadership team to create programs and initiatives to make our customers’ experiences even better.Share your valuable insight with our product, marketing and technology teams regarding customer needs and feedback.Listen and acknowledge customer feedback and complaints, empathize, and present the best possible solution.SCOPE & IMPACT:This role supports retail store financial performance. Locations currently have annual targets between $5-8M in annual sales.MINIMUM REQUIREMENTS:2+ years retail sales experience with shift supervision experience preferredStrong interpersonal and customer service skills requiredNo travel requiredAvailability to work a flexible schedule including mornings, evenings, weekends, and holidaysPREFERRED REQUIREMENTS:Passion for driving the customer service experienceAs a Key Holder you exhibit an aptitude for managerial responsibilitiesKnowledge of furniture industry a plusAbility to work well both independently and in a collaborative or team settingProficiency in Mac operating systems and Microsoft officeStrong leadership and communication skills both written and verbalSUPERVISORY RESPONSIBILITIES:No direct reports but is responsible for managing situations when the SL and ASL are not available. This role may serve as a mentor for Part Time Designers.PHYSICAL DEMANDS/WORK ENVIRONMENT:Able to routinely move objects weighing over 50 pounds and to understand safety requirementsOTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the incumbent for this job. Duties, responsibilities and activities may change at any time with or without notice.At Joybird, we prioritize clear communication and reward outstanding talent! We invite you to explore the exciting opportunities available. To help you make an informed decision, we’re sharing key information about our pay practices.What You Can Expect:Base Compensation Range: $18.42 per hourCommission & Bonus: Earn more with UNCAPPED commission on written sales – 2% on all sales. Monthly bonus opportunity of $500 based on your ability to meet specific individual sales goalsThe Compensation Range is at least the local applicable minimum wage and up to the high-earning average target for this role. Individual pay is based on various factors, including geographic location, personal performance and relevant qualifications, experience, skills, and education. By providing our salary ranges and total compensation details, we aim to foster understanding and confidence in our pay practices.Weekly Hours:40Benefits for Employees in the US:Benefit offerings to employees and their families include: Medical, Vision, Dental and Basic Life Insurance, available 401k retirement plan with company match of up to 6%. Paid time off includes: 9-11 paid holidays each year, two weeks’ prorated vacation as a new hire and either personal time (non-exempt only) or state mandated sick time.More information can be found via: https://learn.bswift.com/la-z-boyIf this role requires travel / driving in order to perform the key responsibilities outlined above, candidates must be able to meet the qualifications noted in the company’s Driver Management Program to be considered for the role.At La-Z-Boy Incorporated, we're an equal opportunity employer. We understand that our employees’ diverse backgrounds, experiences, perspectives, and viewpoints add value to our ability to create and deliver the best possible service, quality products, and is of utmost importance as we work together to build comfort. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.We are committed to fostering an environment in which all employees feel valued, included, and empowered to do their best work and bring great ideas to the table. If you are a qualified individual that may need a change or adjustment to the application/interviewing/hiring process as a result of your disability, you may request a reasonable accommodations by emailing our recruiting team at [e-mail] or by calling 734-242-1444.