Joy Experience Lead — Flexible Hours & Cake Perks

Nothing Bundt Cakes; Cheyenne (WY); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Flexible scheduling

Cake discounts

Growth opportunities

Health insurance

Dental insurance

Vision insurance

401k matching

Paid time off

Paid training

Casual dress code

Job summary

Nothing Bundt Cakes in Cheyenne, WY is seeking a Lead Joy Creator to deliver warm, memorable guest experiences and drive sales while promoting our brand of joyful desserts. You will educate customers on cake options, assist with orders, and help manage email promotions.

The role offers a flexible schedule with opportunities for growth, employee discounts, and training to help you succeed in a fast-paced bakery environment.

Qualifications

• Ability to greet guests warmly and provide exceptional service.
• Knowledge of our cake options to educate guests.
• Willingness to process orders and manage checkout.
• Interest in building email lists for promotions.
• Flexible availability including weekends and holidays.

Responsibilities

• Greet guests with warmth to create a superior experience.
• Educate guests on cake options with strong product knowledge.
• Suggest additional merchandise to celebrate occasions.
• Process orders and invite guests to join Email Club.
• Maintain a clean, inviting bakery atmosphere.
• Assist with cake decorations and packaging supplies.
• Open and close the bakery, including register duties.
• Help grow marketing email lists for promotions.

Skills

Guest service

Product knowledge

Upselling

Cashier duties

Team collaboration

Tools

POS system

Job description

Nothing Bundt Cakes in Cheyenne, WY is seeking a Lead Joy Creator to deliver warm, memorable guest experiences and drive sales while promoting our brand of joyful desserts. You will educate customers on cake options, assist with orders, and help manage email promotions.

The role offers a flexible schedule with opportunities for growth, employee discounts, and training to help you succeed in a fast-paced bakery environment.