Guest Joy Experience Lead — Flexible Hours

Nothing Bundt Cakes; Cheyenne (WY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Flexible shifts

Cake discounts

Paid training

Health insurance

Dental insurance

Vision insurance

401k matching

Paid time off

Casual dress code

Job summary

Nothing Bundt Cakes in Cheyenne, WY seeks a Lead Joy Creator to deliver memorable guest experiences, educate customers on our cake options, and assist with decor and packing. You will process orders, invite guests to join Email Club, and help keep the bakery welcoming and clean.

Flexibility with shifts including mornings, evenings, weekends, and holidays is offered, with opportunities for full-time employment and growth within the company.

Qualifications

• Experience in guest-facing roles or retail/service environment.
• Strong communication and interpersonal skills.
• Ability to stay upbeat and energetic in a fast-paced setting.

Responsibilities

• Greet guests with warmth and enthusiasm to create a superior experience.
• Maintain product knowledge to educate guests on cake options.
• Suggest additional merchandise to enhance celebrations.
• Process orders efficiently and invite guests to join our Email Club for promotions.
• Keep the bakery clean and organized for a delightful atmosphere.
• Assist in preparing cake decorations and packaging supplies as needed.
• Help with opening and closing the bakery, including register duties.
• Contribute to building marketing email lists for potential fundraisers.

Skills

Customer service

Upselling

Team player

Job description

Nothing Bundt Cakes in Cheyenne, WY seeks a Lead Joy Creator to deliver memorable guest experiences, educate customers on our cake options, and assist with decor and packing. You will process orders, invite guests to join Email Club, and help keep the bakery welcoming and clean.

Flexibility with shifts including mornings, evenings, weekends, and holidays is offered, with opportunities for full-time employment and growth within the company.