Joy Creator: Guest Experience & Cake Sales Pro

Nothing Bundt Cakes #132; High Point (NC); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Free uniforms

Opportunity for advancement

Employee discounts

Flexible schedule

We observe all major holidays

Team building outings

Job summary

Nothing Bundt Cakes #132 in High Point, NC is seeking a Joy Creator to welcome guests in person and by telephone, guiding them to the perfect cake for their celebration. You will perform light crafting department duties, help with simple cleaning, and clerical tasks to keep the shop smooth.

You will introduce guests to products, suggest add-ons, assist with orders, balance the POS, collect emails, and keep the retail area tidy and inviting.

Qualifications

• Possess a strong sense of teamwork.
• Ability to follow instructions.
• Has integrity.
• Takes initiative.
• Works well under pressure.
• Outgoing and friendly personality.
• Attention to detail.
• Multi‑tasking ability.
• Strong sales ability.
• Strong sense of urgency.
• Genuine care for others’ needs.

Responsibilities

• Introduce walk‑in guests to the bakery and products using a Guest Tour
• Suggest creative solutions to guests with walk‑in orders
• Suggest the purchase of add‑ons and retail to make the product a complete experience
• Assist phone‑in guests with their orders
• Operate and balance the POS with accuracy and efficiency
• Collect email addresses from guests
• Have current and complete knowledge of current prices, products, and promotions
• Keep the retail area clean, swept, and neatly merchandised throughout the day
• Dust all retail surfaces at least twice per week, including counter tops and POS stations
• Carry out the duties the crafter and other departments assign from time to time

Skills

Teamwork

Follow instructions

Integrity

Initiative

Work under pressure

Outgoing personality

Attention to detail

Multi‑tasking

Strong sales ability

Sense of urgency

Genuine care for others’ needs

Job description

Nothing Bundt Cakes #132 in High Point, NC is seeking a Joy Creator to welcome guests in person and by telephone, guiding them to the perfect cake for their celebration. You will perform light crafting department duties, help with simple cleaning, and clerical tasks to keep the shop smooth.

You will introduce guests to products, suggest add-ons, assist with orders, balance the POS, collect emails, and keep the retail area tidy and inviting.