Journeyman Truck Service Technician - Expert Repairs

Kenworth Sales CO; Moses Lake (WA); On-site; USD 40,000 - 85,000; Full time

Benefits offered by this job

Health and Dental insurance

FSAs with FLEX Card

401(k) match

Paid vacation and holidays

Disability insurance

Job summary

Kenworth Sales Company is seeking a Journeyman Service Technician to join the Moses Lake, WA team. This role focuses on high-quality repairs and expert recommendations for customer equipment, with a requirement for extensive heavy-duty truck experience and a CDL preferred.

The position offers a robust benefits package and a strong emphasis on training and team collaboration, with a physically demanding work environment and access to ongoing professional development.

Qualifications

• Ability to read, write, and comprehend English instructions and information.
• High school diploma or the equivalent.
• Five years of experience as a heavy‑duty truck repair technician with an emphasis on engine repair.
• Working knowledge of all heavy truck repair methods.
• Ability to operate power and hand tools and other equipment safely.
• Working knowledge of PCs and Computers.
• Excellent organization and communication skills.
• Valid Commercial Driver's License preferred and good driving record.

Responsibilities

• Receives repair order assignments from Service Manager/Foreman.
• Follows instructions and executes work assignments in repair order thoroughly and efficiently.
• Maintains superior standard of workmanship in all services performed.
• Advises Shop Foreman of any recommended changes in services ordered by the customer.
• Determines if any further repairs or servicing should be recommended to the customer and communicates such recommendations to the Shop Foreman.
• Maintains a level of training and experience with specialized equipment, machinery, and servicing techniques necessary for superior servicing of the customer’s equipment.
• Attends training sessions as required by the Service Manager.
• Performs additional repairs as required when any piece of equipment is returned by customer because of Technician’s faulty workmanship.
• Maintain accurate work order records of work performed and time clocked on jobs.
• Follow warranty vendor guidelines while keeping the service desk informed. Ensure that all parts are properly marked, retained, and handled according to the vendors’ warranty requirements.
• Accept and represent the department in all assigned after hours call out situations, ensuring timely response, professional communication, and proper resolution of issues.
• Assist in developing apprentice technicians by providing guidance and on the job training as directed by the Service Manager/Foreman ensuring skill growth and adherence to department standards.

Skills

Heavy-duty truck repair experience

English literacy

CDL preferred

Education

High school diploma or equivalent

Job description

Kenworth Sales Company is seeking a Journeyman Service Technician to join the Moses Lake, WA team. This role focuses on high-quality repairs and expert recommendations for customer equipment, with a requirement for extensive heavy-duty truck experience and a CDL preferred.

The position offers a robust benefits package and a strong emphasis on training and team collaboration, with a physically demanding work environment and access to ongoing professional development.