Journeyman Sprinkler Fitter

Tiello; Boston (MA); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Company vehicle

Tools provided

Insurance (Medical, Dental, Vision)

401(k) with match

PTO & holidays

Sign-on bonus $5k

Career advancement

Training

Job summary

Tiello is partnering with a leading Fire Protection contractor to hire a Licensed Sprinkler Journeyman for commercial and industrial service in the Greater Boston area. The role covers inspection, testing, maintenance, and repair of fire sprinkler systems to NFPA standards with emphasis on safety and customer service.

The ideal candidate holds Massachusetts licensure, has hands-on experience with wet/dry/pre-action systems and fire pumps, and can document work accurately using ServiceTrade.

Qualifications

• Massachusetts Licensed Sprinkler Journeyman/Fitter License required.
• Experience servicing, inspecting, and maintaining commercial fire sprinkler systems.
• Knowledge of wet, dry, pre-action, and fire pump systems.
• NFPA 25 inspection, testing, and maintenance requirements knowledge.
• Ability to diagnose deficiencies and recommend actions.
• Excellent communication and customer service skills.

Responsibilities

• Perform inspections, testing, preventive maintenance, and repairs on wet, dry, and pre-action fire sprinkler systems per NFPA 25.
• Inspect piping, valves, fittings, heads, and related components for deficiencies, corrosion, leaks, or damage.
• Test system functionality including pumps, heads, piping, and control valves.
• Repair by replacing damaged components and making system adjustments.
• Inspect and test fire pump assemblies, including flow testing and pressure verification.
• Respond to emergency service calls and restore systems to proper working condition.
• Complete inspection reports, work orders, and parts usage using ServiceTrade.
• Document repair recommendations and material requirements with estimating teams.
• Coordinate with Service Coordinators to maximize scheduling efficiency and customer satisfaction.
• Communicate inspection findings, code deficiencies, and system upgrades to customers.

Skills

Inspecting systems

Troubleshooting

Customer service

Communication

Heavy lifting

Education

Massachusetts Licensed Sprinkler Journeyman/Fitter License

Job description

• Company vehicle, tools, and equipment provided
• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Paid Time Off and Paid Holidays
• Ongoing Training and Career Advancement Opportunities
• $5,000 Sign-On Bonus for Massachusetts Licensed Fitters (paid after 90 and 180 days)
• Opportunity to work with one of the nation's leading Fire Protection contractors

Company Overview:

Tiello is partnered with a nationally recognized Fire Protection contractor in their search for a Licensed Sprinkler Journeyman to support commercial and industrial service operations throughout the Greater Boston/North Shore market. With more than 100 years of experience in the Fire & Life Safety industry, this organization specializes in fire sprinkler systems, fire alarm systems, suppression systems, inspections, testing, maintenance, and repairs while remaining committed to protecting lives and property through exceptional service and technical expertise.

Role Summary:

The ideal candidate will have experience servicing, inspecting, testing, troubleshooting, and maintaining commercial fire sprinkler systems. This individual will be responsible for ensuring fire protection systems remain compliant with NFPA standards while providing exceptional customer service and maintaining accurate inspection and service documentation.

Project Type:

• Commercial Buildings
• Institutional Facilities
• Wet Pipe Fire Sprinkler Systems
• Dry Pipe Fire Sprinkler Systems
• Pre-Action Fire Sprinkler Systems
• Inspection, Testing, Maintenance & Service Projects

Job Responsibilities:

• Perform inspections, testing, preventative maintenance, and repairs on wet, dry, and pre-action fire sprinkler systems in accordance with NFPA 25 standards.
• Inspect sprinkler piping, valves, fittings, heads, and related system components for deficiencies, corrosion, leaks, and damage.
• Test sprinkler system functionality, including sprinkler heads, control valves, piping, pumps, and associated equipment.
• Perform repairs by replacing damaged or malfunctioning sprinkler components and making necessary system adjustments.
• Inspect and test fire pump assemblies, including flow testing, pressure verification, and mechanical operation.
• Respond to emergency service calls, troubleshoot system issues, and restore fire protection systems to proper working condition.
• Complete detailed inspection reports, work orders, customer documentation, and parts usage utilizing the ServiceTrade platform.
• Work closely with estimating and deficiency sales teams by documenting repair recommendations and material requirements.
• Coordinate with Service Coordinators to maximize scheduling efficiency, productivity, and customer satisfaction.
• Communicate professionally with customers regarding inspection findings, code deficiencies, repair recommendations, and system upgrades.
• Maintain company vehicles, tools, equipment, and a safe, organized work environment while following all company safety policies and OSHA requirements.

Qualifications/Requirements:

• Massachusetts Licensed Sprinkler Journeyman/Fitter License required.
• Experience servicing, inspecting, and maintaining commercial fire sprinkler systems.
• Strong working knowledge of wet, dry, pre-action, and fire pump systems.
• Thorough understanding of NFPA 25 inspection, testing, and maintenance requirements.
• Ability to diagnose sprinkler system deficiencies and recommend corrective actions.
• Strong mechanical aptitude and troubleshooting skills.
• Excellent communication and customer service skills.
• Experience using electronic service documentation or mobile field service software (Service Trade experience is a plus).
• Ability to lift up to 50 lbs. and work in commercial, industrial, and outdoor environments.
• Comfortable working on ladders, lifts, at heights, and in confined spaces.
• Valid driver's license with an acceptable driving record.
• Must be legally authorized to work in the United States.

Tiello LLC is proud to be an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law