Journeyman Service Electrician

Facility Solutions Group; Fishers (IN); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company seeks a field service technician to provide support at customer locations in troubleshooting and equipment installation. Responsibilities include maintaining service records and providing emergency services. This role demands strong customer service and technical skills to ensure effective support and client satisfaction.

Responsibilities

• Diagnose and repair units while in the field.
• Maintain service records and provide customer education.
• Perform on-call emergency services as required.

Skills

Troubleshooting

Customer Service

Technical Skills

Job description

Overview

The field service technician performs different types of support at the customers location, such as troubleshooting, setup, and installation of systems and equipment.

Responsibilities

• Troubleshoot, diagnose, and repair units while in the field.
• Maintain records of service calls, training, and expenses.
• Provide on-call emergency service as required and maintain communication with the department manager while in the field.
• Educate customers on preventive maintenance and safety regulations, and provide general customer service on the phone and in person.
• Perform other duties assigned by the manager.

Pay Range

USD $30.00 - USD $40.00 /Hr.