Joplin Patient Consultant FT

Agri-Genesis; Joplin (MO); On-site; USD 30,000 - 42,000; Full time

Job summary

Sunrise is a patient-focused cannabis dispensary in Missouri seeking a Patient Consultant to deliver a personalized, education-driven experience for every customer and to support daily store operations. You will maintain product knowledge, process transactions, ensure policy compliance, and contribute to a fast, friendly, compliant shopping experience.

Must be 21+, eligible for a Missouri Medical Marijuana Agent Identification Card, and have a HS diploma or GED; strong customer service and

Qualifications

• 21+ years of age or older.
• Missouri residency or eligibility for Missouri Medical Marijuana Agent ID.
• High school diploma or GED required.
• Strong customer service and communication skills.

Responsibilities

• Deliver a personalized, education-driven experience for each customer.
• Maintain strong knowledge of cannabis products, effects, and industry trends.
• Accurately process transactions and handle cash in accordance with company procedures.
• Ensure full compliance with all state regulations, security protocols, and company policies.
• Support daily dispensary operations, including cleanliness, organization, and workflow.
• Contribute to team success by meeting performance expectations and maintaining a positive work environment.
• Accurately enter and maintain customer profiles and transaction data.
• Support customer flow and assist in maintaining efficient store operations.

Skills

Customer service

Communication

Multitasking

Cash handling

Education

High School Diploma or GED

Tools

Computer proficiency

Job description

Sunrise is a customer-first, vertically integrated cannabis company built on the experience of seasoned operators and strong local partnerships with deep community ties. With a rapidly expanding footprint across cultivation, manufacturing, and retail dispensaries, we are proud to be a leader in Missouri’s cannabis industry.

At Sunrise, everything we do is driven by our commitment to our customers. We believe that trust and consistency are the foundation of our success, and we work every day to improve quality of life by providing safe, reliable access to high-quality cannabis products at fair and affordable prices.

Joining Sunrise means being part of a team that is building something meaningful. Every role plays a part in delivering an exceptional customer experience and supporting a mission that truly makes a difference. If you are looking to grow with a company that values integrity, collaboration, and purpose, Sunrise is the place to do it.

Position Title

Patient Consultant

Job Description

What You Will Do

• Deliver a personalized, education-driven experience for each customer
• Maintain strong knowledge of cannabis products, effects, and industry trends
• Accurately process transactions and handle cash in accordance with company procedures
• Ensure full compliance with all state regulations, security protocols, and company policies
• Support daily dispensary operations, including cleanliness, organization, and workflow
• Contribute to team success by meeting performance expectations and maintaining a positive work environment
• Accurately enter and maintain customer profiles and transaction data
• Support customer flow and assist in maintaining efficient store operations

What Success Looks Like

• Consistently provides high-quality customer interactions
• Maintains accuracy in transactions and compliance procedures
• Supports team efficiency and customer flow during peak hours
• Meets or exceeds individual and store performance expectations
• Demonstrates reliability, professionalism, and teamwork

• Must be 21 years of age or older
• Eligible to obtain a Missouri Medical Marijuana Agent Identification Card
• High school diploma or GED required
• Strong customer service and communication skills
• High attention to detail and ability to multitask
• Ability to stand, walk, bend, and lift up to 50 pounds
• Ability to work flexible schedules, including nights and weekends
• Cannabis knowledge or retail experience preferred
• Computer and basic technology proficiency required
• English fluency required; additional languages preferred