Join Our Team! UPS Store Associate (No Driving) – $16/hr | Cedar Park

The UPS Store - LAL Horizons LLC; Cedar Park (TX); On-site; USD 28,000 - 35,000; Full time

Job summary

A leading company is seeking a Center Associate to deliver top-notch customer service. The role involves processing packages, operating office equipment, and offering solutions to customer needs. Ideal candidates should possess strong communication skills, retail experience, and a high school diploma or GED. Join our team and enjoy benefits like paid time off and healthcare.

Benefits

Paid Time Off

Paid Holidays

Healthcare

Incentive Programs

Team Member Discounts

Referral Program

Leadership Opportunities

Qualifications

• Retail sales experience preferred.
• Strong computer skills required.
• Able to lift 40+ pounds.

Responsibilities

• Delivers outstanding customer service.
• Takes ownership of customer's shipping needs.
• Operates various equipment and maintains a safe environment.

Skills

Customer Service

Communication

Microsoft Office

Adobe Suites

Sales Experience

Education

High School Diploma or GED

Tools

Copiers

Fax Machines

Binding Equipment

Laminating Machines

Point-of-Sale Devices

Job description

The UPS Store is a great place to work! Apply to join our team today!

Benefits:

• Paid Time Off
• Paid Holidays
• Healthcare
• Incentive Programs
• Team Member Discounts
• Referral Program
• Leadership Opportunities

LAL Horizons has proudly served the Austin community for over 10 years, operating six amazing store locations in Austin, Round Rock and Cedar Park. As a The UPS Store Franchisee, we value: Integrity, Accountability, Self-Discipline and Leadership.

The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. Theymust be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES

• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer's shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean, organized, and safe working environment
• Performs other duties as assigned

QUALIFICATIONS

• High school diploma or GED required
• Strong computer skills, including Microsoft Office and Adobe Suites
• Outstanding phone skills
• Strong verbal and written communication skills, including spelling and math
• Prompt, reliable, and responsible
• Able to lift 40+ pounds